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Please take the time to review our extensive database of Advice Agencies in the Birmingham area. Select the appropriate area of law from the menu below.

CORONAVIRUS DISRUPTION

Disruption from Coronavirus means that many advice agencies have moved to telephone and email advice only. The contact details in this section may have changed, especially opening hours. We recommend that you contact agencies by telephone and email.

Birmingham FLAG

CONTACT

E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)

OPENING TIMES

Clinics runs on Tuesdays and Thursdays during term time (October to March)

5:00 pm – 7:00 pm (by appointment only)

SERVICES

Assists in employment law, family law, private client, disputes.

Advocate

CONTACT

E: Enquiries@weareadvocate.org.uk
A: The National Pro Bono Centre, 48 Chancery Lane, London, WC2A 1JFDX 188, London Chancery Lane
W: https://weareadvocate.org.uk/
Contact Form: https://weareadvocate.org.uk/contact_us.html

OPENING TIMES

Open: 9AM to 5PM, Monday to Friday.

SERVICES

Able to assist where client is unable to obtain legal aid. Advocate do not accept referrals from individuals.  Referrals have to come from a solicitor, barrister or advice agency.

Aston Law Clinic

CONTACT

T:01212043922
E: lawclinic@aston.ac.uk
W: https://www2.aston.ac.uk/aston-business-school/research/departments/law/Aston%20Law%20Clinic
A: Aston University, Aston Triangle, Birmingham, B4 7ET

OPENING TIMES

Clinics run on Wednesday afternoons during the University’s autumn and spring terms.

SERVICES

Advice is provided by appointment only. Please contact the clinic by email or via their website in order to make an appointment.

Birmingham Legal Advice Clinic (BLAC)

CONTACT

E: BusinessandLearning@birmingham.gov.uk.
W: https://www.lawworks.org.uk/legal-advice/individuals/blac-library-birmingham

OPENING TIMES

Tues 5:30-7:00 PM, Excepting Bank Holidays

Appointments can be booked in advance, also some limited drop-in sessions depending on demand.

SERVICES

Offers initial advice and signposting on housing, consumer, welfare benefits and general contract issues.

Birmingham Asian Resource Centre

CONTACT

A: Birmingham Asian Resource Centre, 110 Hamstead Road, Handsworth
Birmingham B20 2QS
T: 0121 523 0580
F: 0121 554 4553
E: barc@asianresource.org.uk

OPENING TIMES

The centre is open from Monday-Friday, 10am – 4.30pm.

SERVICES

General community care advice is available on an appointment only basis. Enquiry forms can be submitted on the website

National Youth Advocacy Service (NYAS)

CONTACT

T: 0808 808 1001 or 0151 649 8700
E: help@nyas.netor main@nyas.net
A Freepost – NYAS, Tower House, 1 Tower Road, Birkenhead, Wirral, CH41 1FF
W: https://www.nyas.net/services/legal-services/

SERVICES

Offers: national advocacy helpline, advocacy for children in care and those in need (including children subject to protection plans, care leavers, children and young people with disabilities), the provision of independent visitors for children in care, legal representation of children in private family law and advocacy to adults in in-patient mental health settings.

 

Community Law Partnership

CONTACT

T: 0121 685 8595
Traveller’s Advice Line: 0121 685 8677
F: 0121 236 5121
E: office@communitylawpartnership.co.uk
A: The Community Law Partnership, 4th Floor, Ruskin Chambers, 191 Corporation Street, Birmingham, B4 6RP

OPENING HOURS

Usual Office Hours

 

 

 

Birmingham Age UK

CONTACT – Available for the over 50s only 

E: info@ageukbirmingham.org.uk
A: Birmingham Age UK, 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG
The Onneley Centre, 109 Oak Court, Harborne, Birmingham, B17 9AA
Erdington Shop, 169 High Street, Erdington, Birmingham, B23 6SY
T: 0121 437 0479
W: https://www.ageuk.org.uk/birmingham/our-services/information-and-advice

OPENING TIMES

Drop in service at Kings Heath.
Kings Heath Office:
Monday & Wednesday, 9.30am-1.00pm
The Onneley Centre: Thursday & Friday, 9.30am-1.00pm
Telephone advice available from Monday to Friday at 9:30am to 3:30pm

SERVICES

Able to provide information regarding: welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters and accessing local services. In the event they are unable to help, you will be directed to someone who can.

Central England Law Centre: COVENTRY

CONTACT

T: 02476 223 053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road, Coventry, CV1 2HL

OPENING TIMES

Monday 11:00am – 5:00pm
Tuesday – Thursday 09:00am – 5:00pm
Friday 09:00am – 4.30pm

Please email or telephone to book an appointment.  Some services only provided to clients with a Coventry postcode.

SERVICES

Can provide representation at First Tier Tribunal for individuals living in postcodes CV1 to CV6.  Can provide representation at Upper Tribunal for individuals on low income outside of these areas.

Central England Law Centre: BIRMINGHAM

CONTACT

T: 0121 227 6540
E: bhamenquiries@centralenglandlc.org.uk
Address: 744-746 Warwick Road, Tyseley, Birmingham B11 2HG.

OPENING TIMES

Monday 11:00am – 5:00pm
Tuesday – Thursday 09:00am – 5:00pm
Friday 09:00am – 4.30pm
Drop in session on Tuesdays from 9.30am-12.00pm, or contact by telephone and ask for a call back.

SERVICES

Can provide advice on health and social care, and also housing. Can provide advice on issues such as rent/mortgage arrears, magistrates court fines, council tax/utility arrears, credit cards and loans.  Can provide support with prioritising/reducing debts.

Birmingham Settlement

CONTACT

T: 0121 250 0777
E: info@bsettlement.org.uk
W: www.birminghamsettlement.org.uk
F: 01212500770
A: Birmingham Settlement, Aston 359-361 Witton Road, Aston,
Birmingham, B66NS.

For money advice enquiries:

T: 0121 250 0765
E: advice@bsettlement.org.uk

OPENING TIMES:

Open door: Monday, Wednesday and Friday, 9.30am-12.30pm at Aston centre

SERVICES

Debt advice and casework. Money advice service

Citizens Advice Bureau

CONTACT

Debt Help Advice Line: 0121 214 8367
E: debthelp@bcabs.cabnet.org.uk
A: Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham B4 6TF
W: www.citizensadvice.org.uk

All other inquires:

Adviser Online: https://www.citizensadvice.org.uk/benefits/universal-credit/claiming/helptoclaim/#h-talk-to-us-online
England National Phone Line: 0800 144 8 444

OPENING TIMES

Office:

Mon– Thurs, 9AM-3PM
Friday 9AM-1PM

Online Chat:
Mon-Fri 10AM to 4PM (excluding public holidays)
National Phone Line: Mon-Fri 8AM-6PM

SERVICES

Provide advice on (Employment) Money advice, welfare benefits and general legal issues. Information helpline and face to face meetings. Language support: French, Hindi, Punjabi, Urdu. Can also assist with working out entitlements to benefits, completing forms and drafting review and appeal letters.  May be able to assist with HM Courts and Tribunals Service hearings.

National Debt Line

CONTACT

A: Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP
W: www.nationaldebtline.co.uk
T: 0808 808 4000

OPENING TIMES

Helpline:
Mon – Fri 9AM – 8PM
Sat 9.30 AM– 1PM
Also able to chat to an adviser on their website.

SERVICES

Telephone advice on managing debt, including assistance with setting up Debt Management Plans and Debt Relief Orders. Available in over a hundred languages. Also offer a range of self-help and information packs, as well as template letters to creditors, available online.

Central England Law Centre: COVENTRY

CONTACT

T: 02476 223 053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road, Coventry, CV1 2HL

OPENING TIMES

Monday 11:00am – 5:00pm
Tuesday – Thursday 09:00am – 5:00pm
Friday 09:00am – 4.30pm

Please email or telephone to book an appointment.  Some services only provided to clients with a Coventry postcode.

SERVICES

Can provide representation at First Tier Tribunal for individuals living in postcodes CV1 to CV6.  Can provide representation at Upper Tribunal for individuals on low income outside of these areas.

EDAS FOUNDATION

CONTACT

A: SKN House, 54 Grove Lane, Handsworth, B21 9EP
E: info@edasfoundation.org.uk
T: 0121 507 9903
W: www.edasfoundation.org.uk

OPENING TIMES

Mon-Fri 10AM to 4PM.
Call to make appointment. No drop-in sessions.

Nishkam Information, Advice and Guidance (Nishkam IAG/Nishkam Centre)

CONTACT

A: Nishkam Civic Association, Nishkam Centre, 6 Soho Road
Handsworth, Birmingham, B21 9BH
T: 0121 515 4229
E: info@ncauk.org
W: https://nishkamcentre.org/social-innovation/iag-services/
Address: 4th Floor, Ruskin Chambers, 191 Corporation Street, Birmingham B4 6RP

OPENING TIMES:
Monday to Friday, 9.00am-5.00pm by appointment only.
Drop in sessions on Wednesday from 9.30am-12pm.

SERVICES

Can provide advice on how to deal with debts and assistance with negotiating with creditors. Can also assist with disputing liability for debts.

Stepchange Debt Charity

CONTACT

A: 5th Floor York House, 38 Great Charles Street, Birmingham B3 3JY
T: 0800 138 1111
W: www.stepchange.org.uk

OPENING TIMES

Opening times: Helpline open: Mon – Fri: 8:00am-8:00pm, Sat: 8:00am-4:00pm

SERVICES

Individual advice on debt and bankruptcy.

The Project

CONTACT

T: 0121 453 0606
A: The Project The Depot, Belton Grove, Longbridge, Birmingham, B45 9PE.

OPENING TIMES

Drop Sessions

Mon & Tues: 10AM-3PM.

All other appointments must be booked via telephone.

Birmingham Legal Advice Clinic (BLAC)

CONTACT

E: BusinessandLearning@birmingham.gov.uk.
W: https://www.lawworks.org.uk/legal-advice/individuals/blac-library-birmingham

OPENING TIMES

Tues 5:30-7:00 PM, Excepting Bank Holidays

Appointments can be booked in advance, also some limited drop-in sessions depending on demand.

SERVICES

Offers initial advice and signposting on housing, consumer, welfare benefits and general contract issues.

Central England Law Centre: BIRMINGHAM

CONTACT

T: 0121 227 6540
E: bhamenquiries@centralenglandlc.org.uk
Address: 744-746 Warwick Road, Tyseley, Birmingham B11 2HG.

OPENING TIMES

Monday 11:00am – 5:00pm
Tuesday – Thursday 09:00am – 5:00pm
Friday 09:00am – 4.30pm
Drop in session on Tuesdays from 9.30am-12.00pm, or contact by telephone and ask for a call back.

SERVICES

Can provide advice on health and social care, and also housing. Can provide advice on issues such as rent/mortgage arrears, magistrates court fines, council tax/utility arrears, credit cards and loans.  Can provide support with prioritising/reducing debts.

Advocate

CONTACT

E: Enquiries@weareadvocate.org.uk
A: The National Pro Bono Centre, 48 Chancery Lane, London, WC2A 1JFDX 188, London Chancery Lane
W: https://weareadvocate.org.uk/
Contact Form: https://weareadvocate.org.uk/contact_us.html

OPENING TIMES

Open: 9AM to 5PM, Monday to Friday.

SERVICES

Able to assist where client is unable to obtain legal aid. Advocate do not accept referrals from individuals.  Referrals have to come from a solicitor, barrister or advice agency.

Birmingham FLAG

CONTACT

E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)

OPENING TIMES

Clinics runs on Tuesdays and Thursdays during term time (October to March)

5:00 pm – 7:00 pm (by appointment only)

SERVICES

Assists in employment law, family law, private client, disputes.

Central England Law Centre: Coventry

CONTACT

T: 0247 622 3053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road Entrance, Coventry, CV1 2HL

OPENING TIMES

Mon – Thurs: 9AM – 5PM
Fri: 9AM – 4.30PM
Sanctions helpline is available from Mon to Fri: 11AM to 2PM.

SERVICES

The employment and discrimination service provides one-off advice, and limited case work subject to capacity. Please email or telephone to book an appointment.  Some services only provided to clients with a Coventry postcode.

Central England Law Centre: Birmingham

CONTACT

The Discrimination service is offered in partnership with the Birmingham CAB.  In order to obtain advice, clients should contact the CAB’s advice line on 03444 771010 and ask for a call back.

OPENING TIMES

Advice provided on Fridays only.  One off telephone advice only.

Birmingham FLAG

CONTACT

E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)

OPENING TIMES

Clinics runs on Tuesdays and Thursdays during term time (October to March)

5:00 pm – 7:00 pm (by appointment only)

SERVICES

Assists in employment law, family law, private client, disputes.

 

ACE Education

CONTACT

A: ACE Education, 72 Durnsford Road, London, N11 2EJ.
E: enquiries@ace-ed.org.uk
Advice Line: 0300 0115 142
W: www.ace-ed.org.uk

OPENING TIMES

Mon– Wed, 10AM-1PM (Term time only)

SOS SEN

CONTACT

Advice line: 0300 302 3731 OR 0208 538 3731
A: SOS!SEN, Fontenay, 11a Creek Road, East Molesey, Surrey, KT8 9BE.
W: www.sossen.org.uk

OPENING TIMES

Mon – Fri: 9.30am-12pm & 2-5PM
Tues Evening Helpline: 8-10pm

Birmingham FLAG

CONTACT

E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)

OPENING TIMES

Clinics runs on Tuesdays and Thursdays during term time (October to March)

5:00 pm – 7:00 pm (by appointment only)

SERVICES

Assists in employment law, family law, private client, disputes.

Birmingham Peoples Centre

CONTACT

A: The University of Law, 133 Great Hampton Street, Birmingham, B18 6AQ
T: 01483 216 050
E: Probono-birmingham@law.ac.uk

Birmingham Age UK

CONTACT – Available for the over 50s only 

E: info@ageukbirmingham.org.uk
A: Birmingham Age UK, 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG
The Onneley Centre, 109 Oak Court, Harborne, Birmingham, B17 9AA
Erdington Shop, 169 High Street, Erdington, Birmingham, B23 6SY
T: 0121 437 0479
W: https://www.ageuk.org.uk/birmingham/our-services/information-and-advice

OPENING TIMES

Drop in service at Kings Heath.
Kings Heath Office:
Monday & Wednesday, 9.30am-1.00pm
The Onneley Centre: Thursday & Friday, 9.30am-1.00pm
Telephone advice available from Monday to Friday at 9:30am to 3:30pm

SERVICES

Able to provide information regarding: welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters and accessing local services. In the event they are unable to help, you will be directed to someone who can.

Central England Law Centre: Coventry

CONTACT

T: 0247 622 3053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road Entrance, Coventry, CV1 2HL

OPENING TIMES

Mon – Thurs: 9AM – 5PM
Fri: 9AM – 4.30PM
Sanctions helpline is available from Mon to Fri: 11AM to 2PM.

SERVICES

The employment and discrimination service provides one-off advice, and limited case work subject to capacity. Please email or telephone to book an appointment.  Some services only provided to clients with a Coventry postcode.

Central England Law Centre: Birmingham

CONTACT

The Discrimination service is offered in partnership with the Birmingham CAB.  In order to obtain advice, clients should contact the CAB’s advice line on 03444 771010 and ask for a call back.

OPENING TIMES

Advice provided on Fridays only.  One off telephone advice only.

 

Birmingham Employment Rights Advice Line

CONTACT

T: 01483 216 055
E: probono-birmingham@law.ac.uk
Address: Legal Advice Centre, The University of Law, 133 Great Hampton Street, Birmingham, B18 6AQ

OPENING TIMES

All advice given by telephone at weekly clinics on Wednesday evenings. All appointments via telephone from Wed 6– 8PM

Muslim Women’s Network

CONTACT

T: 0800 9995786 OR 0303 999 5786
E: info@mwnhelpline.co.uk
W: www.mwnhelpline.co.uk
A: Warehouse 54-57 Addison Street, Digbeth, Birmingham, B5 5TH.

OPENING TIMES

Calls can be taken Mon – Fri, between 10AM and 4PM. Contact via telephone only

Birmingham FLAG

CONTACT

E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)

OPENING TIMES

Clinics runs on Tuesdays and Thursdays during term time (October to March)

5:00 pm – 7:00 pm (by appointment only)

SERVICES

Assists in employment law, family law, private client, disputes.

Asbestos Support West Midlands

CONTACT

T: 0121 678 8853
A: The West Midlands Hazards Trust, 138 Digbeth, Birmingham,B5 6DR
W: www.asbestossupportwm.org

OPENING TIMES

Mon – Fri 9AM – 5PM.  Can arrange home visit or provide advice by telephone if necessary. Voice message facility available if the telephone is not answered. Link to email form directly on website.

 

EDAS FOUNDATION

CONTACT

A: SKN House, 54 Grove Lane, Handsworth, B21 9EP
E: info@edasfoundation.org.uk
T: 0121 507 9903
W: www.edasfoundation.org.uk

OPENING TIMES

Mon-Fri 10AM to 4PM.
Call to make appointment. No drop-in sessions.

Birmingham Age UK

CONTACT – Available for the over 50s only 

E: info@ageukbirmingham.org.uk
A: Birmingham Age UK, 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG
The Onneley Centre, 109 Oak Court, Harborne, Birmingham, B17 9AA
Erdington Shop, 169 High Street, Erdington, Birmingham, B23 6SY
T: 0121 437 0479
W: https://www.ageuk.org.uk/birmingham/our-services/information-and-advice

OPENING TIMES

Drop in service at Kings Heath.
Kings Heath Office:
Monday & Wednesday, 9.30am-1.00pm
The Onneley Centre: Thursday & Friday, 9.30am-1.00pm
Telephone advice available from Monday to Friday at 9:30am to 3:30pm

SERVICES

Able to provide information regarding: welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters and accessing local services. In the event they are unable to help, you will be directed to someone who can.

Shelter Birmingham – Gateway House

CONTACT

T: 0344 515 1800
Free helpline for urgent matters, such as where an individual has nowhere to sleep: 0808 800 4444
W: www.shelter.org.uk
A: 4th Floor, Gateway House, 50-53 High Street, Birmingham, B4 7SY.

OPENING TIMES

Office Hours: Monday –Fri 9AM to 5PM
Drop-in only for Legal Housing Issues: Tues & Thurs 9-12PM but not guaranteed to see anyone as they only see 3-4people maximum on the drop in sessions.
Urgent helpline available Weekdays 8AM – 8PM and Weekends 8AM– 5PM.

Refugee and Migrant Centre

CONTACT

T: 0121 374 0140
F: 0121 233 0526
A: Refugee & Migrant Centre, Birmingham Office, Unit 2, 57 Frederick Street, Jewellery Quarter, Birmingham, B1 3HS
E: infobham@rmcentre.org.uk
W: https://www.rmcentre.org.uk/home

OPENING TIMES

Mon – Fri (excluding Wed) 9AM – 5PM

Nishkam Information, Advice and Guidance (Nishkam IAG/Nishkam Centre)

CONTACT

A: Nishkam Civic Association, Nishkam Centre, 6 Soho Road, Handsworth, Birmingham, B21 9BH
E: info@ncauk.org
W: https://nishkamcentre.org/social-innovation/iag-services/
T: 0121 515 4229
F: 0121 515 0009

OPENING TIMES
New Clients must come to Drop In Sessions First. Existing clients can call and book appointment.
Appointments: Mon-Fri 9AM to 5PM
Drop In: Wed 9:30AM to 12:30PM.

Dudley Metropolitan Borough Council Housing Support Advice Sessions

A: Dudley Metropolitan Borough Council, Council House, Priory Road, Dudley, DY11HF.
E: housingsupport.dachs@dudley.gov.uk
W: https://www.dudley.gov.uk/residents/housing/housing-advice-information-and-support/housing-support/housing-support-advice-sessions/
T: 01384 812 504

OPENING TIMES

Mon – Fri 9AM to 5PM

 

Birmingham Age UK

CONTACT – Available for the over 50s only 

E: info@ageukbirmingham.org.uk
A: Birmingham Age UK, 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG
The Onneley Centre, 109 Oak Court, Harborne, Birmingham, B17 9AA
Erdington Shop, 169 High Street, Erdington, Birmingham, B23 6SY
T: 0121 437 0479
W: https://www.ageuk.org.uk/birmingham/our-services/information-and-advice

OPENING TIMES

Drop in service at Kings Heath.
Kings Heath Office:
Monday & Wednesday, 9.30am-1.00pm
The Onneley Centre: Thursday & Friday, 9.30am-1.00pm
Telephone advice available from Monday to Friday at 9:30am to 3:30pm

SERVICES

Able to provide information regarding: welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters and accessing local services. In the event they are unable to help, you will be directed to someone who can.

Walsall Council

CONTACT

T: 01922 653405
E: housingadvice@walsall.gov.uk
A: Walsall Council, The Civic Centre, Darwall Street,Walsall, West Midlands, WS1 1TP.
W: https://www.homeless.org.uk/homeless-england/service/walsall-council-homeless-and-housing-advice

OPENING TIMES

Mon-Thurs: 8:15AM-5:15PM Fri: 8:15AM-4:45PM.

 Appointments must be booked via telephone.

Sandwell Metropolitan Borough Council

CONTACT

T: 0121 368 1166
W:https://www.sandwell.gov.uk/info/200226/find_a_home/2527/homeless_or_at_risk_of_losing_your_home
Address: Oldbury Local Centre, Sandwell Council House, Freeth Street, Oldbury, B69 3DE.

OPENING TIMES

Housing Team Lines Open: Mon-Fri, 8AM to 5.30PM.

The “One Stop Shop” @ Sandwell Council House can provide housing advice:
Mon, Tues & Thurs: 8.45AM – 5.30PM

Wed: 9AM – 5.30PM Fri: 8.45am – 5PM

SERVICES

Offers full service of advice and benefits, in particular: advice on asylum seekers, domestic violence and housing and council tax benefit.

Call first or drop into the ‘One Stop Shop’ to receive advice.

Welfare Rights Team: Welfarerights_team@sandwell.gov.uk

Website: https://www.sandwell.gov.uk/info/200145/benefits_and_grants/3139/contact_us_about_benefits

Contact the benefits advice team by email or by using the online form.
An advisor will get back to you within two days

Central England Law Centre: COVENTRY

CONTACT

T: 02476 223 053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road, Coventry, CV1 2HL

OPENING TIMES

Monday 11:00am – 5:00pm
Tuesday – Thursday 09:00am – 5:00pm
Friday 09:00am – 4.30pm

Please email or telephone to book an appointment.  Some services only provided to clients with a Coventry postcode.

SERVICES

Can provide representation at First Tier Tribunal for individuals living in postcodes CV1 to CV6.  Can provide representation at Upper Tribunal for individuals on low income outside of these areas.

Birmingham Legal Advice Clinic (BLAC)

CONTACT

T: 0121 242 4242 (lines open during library opening times)
E: BusinessandLearning@birmingham.gov.uk
A:Business & Learning,Level 3, The Library of Birmingham,
Centenary Square, Broad Street, Birmingham B1 2ND
W: https://www.lawworks.org.uk/legal-advice/individuals/blac-library-birmingham 

OPENING TIMES

Tues 5:30-7:00 PM, Excepting Bank Holidays
Appointments can be booked in advance, also some limited drop in sessions depending on demand.

SERVICES

Offers initial advice and signposting on housing, consumer, welfare benefits and general contract  issues.

Central England Law Centre: Birmingham

CONTACT

The Discrimination service is offered in partnership with the Birmingham CAB.  In order to obtain advice, clients should contact the CAB’s advice line on 03444 771010 and ask for a call back.

OPENING TIMES

Advice provided on Fridays only.  One off telephone advice only.

 

Birmingham Refugee and Migrant Centre

CONTACT
T: 0121 374 0140
F: 0121 233 0526
W: https://www.rmcentre.org.uk/home 
E: infobham@rmcentre.org.uk
A: Refugee & Migrant Centre, Birmingham Office, Unit 2, 57 Frederick Street, Jewellery Quarter, Birmingham, B1 3HS

OPENING TIMES

Mon – Fri (excluding Wed) 9AM – 5PM

The Project

CONTACT

T: 0121 453 0606
A: The Project The Depot, Belton Grove, Longbridge, Birmingham, B45 9PE.

OPENING TIMES

Drop Sessions

Mon & Tues: 10AM-3PM.

All other appointments must be booked via telephone.

ASIRT

CONTACT

Dave Stamp (Project Manager)
T: 0121 213 5893
E: admin@asirt.org.uk
W: www.asirt.org.uk
A: ASIRT,109 Zellig, Gibb St, Birmingham, B9 4AT.

OPENING TIMES

Mon – Fri: 10 AM to 4 PM
Appointments must be booked in advance. No drop in sessions.

 

Birmingham FLAG

CONTACT

E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)

OPENING TIMES

Clinics runs on Tuesdays and Thursdays during term time (October to March)
5:00 pm – 7:00 pm (by appointment only)

SERVICES

Assists in employment law, family law, private client, disputes.

Personal Support Unit

CONTACT

E: birmassist@thepsu.org.uk
A: The Personal Support Unit, 3rd Floor, Birmingham Civil Justice Centre, 33 Bull Street, Birmingham, West Midlands, B4 6DS
W: https://www.thepsu.org 
T: 0121 250 6354

OPENING TIMES

Mon – Fri: 9:30AM – 4:30PM (must arrive latest 4PM)
Generally on drop-in basis but can book a dedicated appointment.
For Hearings only: Will see people both in advance of and on the day of a hearing.

Birmingham Legal Advice Clinic (BLAC)

CONTACT

Appointments should be made via the library :
T: 0121 242 4242 (lines open during library opening times)
E: BusinessandLearning@birmingham.gov.uk.
W: https://www.lawworks.org.uk/legal-advice/individuals/blac-library-birmingham 
A: Business & Learning, Level 3, The Library of Birmingham, Centenary Square, Broad Street, Birmingham, B1 2ND

OPENING TIMES

Tues 5:30-7:00 PM,Excepting Bank Holidays. Appointments can be booked in advance, also some limited drop in sessions depending on demand.

SERVICES

Offers initial advice and signposting on housing, consumer, welfare benefits and general contract  issues.

Dudley Safe and Sound

CONTACT

A: Dudley Safe and Sound, 29 Princess Crescent,
Halesowen, B63 3QE.
T: 01384 455411
E: community.safety@dudley.gov.uk 
W: www.dudleysafeandsound.org/domesticabuse

Muslim Women’s Network

CONTACT

T: 0800 9995786 OR 0303 999 5786
E: info@mwnhelpline.co.uk
W: www.mwnhelpline.co.uk
A: Warehouse 54-57 Addison Street, Digbeth, Birmingham, B5 5TH.

OPENING TIMES

Calls can be taken Mon – Fri, between 10AM and 4PM. Contact via telephone only

 

EDAS FOUNDATION

CONTACT

A: SKN House, 54 Grove Lane, Handsworth, B21 9EP
E: info@edasfoundation.org.uk
T: 0121 507 9903
W: www.edasfoundation.org.uk

OPENING TIMES

Mon-Fri 10AM to 4PM.
Call to make appointment. No drop-in sessions.

 

Birmingham Refugee and Migrant Centre

CONTACT
T: 0121 374 0140
F: 0121 233 0526
W: https://www.rmcentre.org.uk/home 
E: infobham@rmcentre.org.uk
A: Refugee & Migrant Centre, Birmingham Office, Unit 2, 57 Frederick Street, Jewellery Quarter, Birmingham, B1 3HS

OPENING TIMES

Mon – Fri (excluding Wed) 9AM – 5PM

 

Citizens Advice Bureau

CONTACT

Debt Help Advice Line: 0121 214 8367
E: debthelp@bcabs.cabnet.org.uk
A: Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham B4 6TF
W: www.citizensadvice.org.uk

All other inquires:

Adviser Online: https://www.citizensadvice.org.uk/benefits/universal-credit/claiming/helptoclaim/#h-talk-to-us-online
England National Phone Line: 0800 144 8 444

OPENING TIMES

Office:

Mon– Thurs, 9AM-3PM
Friday 9AM-1PM

Online Chat:
Mon-Fri 10AM to 4PM (excluding public holidays)
National Phone Line: Mon-Fri 8AM-6PM

SERVICES

Provide advice on (Employment) Money advice, welfare benefits and general legal issues. Information helpline and face to face meetings. Language support: French, Hindi, Punjabi, Urdu. Can also assist with working out entitlements to benefits, completing forms and drafting review and appeal letters.  May be able to assist with HM Courts and Tribunals Service hearings.

Midlands MENCAP

CONTACT

A: Midland Mencap (HO), 171 Alcester Road, Moseley, Birmingham,B13 8JR.
T: 0121 442 2944 (ask for Family Carers Duty Worker)
E: families@midlandmencap.org.uk 
W: https://midlandmencap.org.uk/care-and-support/

OPENING TIMES

Mon-Wed: 8.30AM-5.30PM

Thurs: 8.30AM-7.30PM

Fri: 8.30AM-4PM

Last Saturday of the month: 11.00AM-2PM

SERVICES
Offers advice on welfare entitlements to carers and parent carers

Central England Law Centre: Birmingham

CONTACT

The Discrimination service is offered in partnership with the Birmingham CAB.  In order to obtain advice, clients should contact the CAB’s advice line on 03444 771010 and ask for a call back.

OPENING TIMES

Advice provided on Fridays only.  One off telephone advice only.

 

Birmingham Age UK

CONTACT – Available for the over 50s only 

E: info@ageukbirmingham.org.uk
A: Birmingham Age UK, 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG
The Onneley Centre, 109 Oak Court, Harborne, Birmingham, B17 9AA
Erdington Shop, 169 High Street, Erdington, Birmingham, B23 6SY
T: 0121 437 0479
W: https://www.ageuk.org.uk/birmingham/our-services/information-and-advice

OPENING TIMES

Drop in service at Kings Heath.
Kings Heath Office:
Monday & Wednesday, 9.30am-1.00pm
The Onneley Centre: Thursday & Friday, 9.30am-1.00pm
Telephone advice available from Monday to Friday at 9:30am to 3:30pm

SERVICES

Able to provide information regarding: welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters and accessing local services. In the event they are unable to help, you will be directed to someone who can.

Nishkam Information, Advice and Guidance (Nishkam IAG/Nishkam Centre)

CONTACT

A: Nishkam Civic Association, Nishkam Centre, 6 Soho Road
Handsworth, Birmingham, B21 9BH
T: 0121 515 4229
E: info@ncauk.org
W: https://nishkamcentre.org/social-innovation/iag-services/
Address: 4th Floor, Ruskin Chambers, 191 Corporation Street, Birmingham B4 6RP

OPENING TIMES:
Monday to Friday, 9.00am-5.00pm by appointment only.
Drop in sessions on Wednesday from 9.30am-12pm.

SERVICES

Can provide advice on how to deal with debts and assistance with negotiating with creditors. Can also assist with disputing liability for debts.

 

Central England Law Centre: Coventry

CONTACT

T: 0247 622 3053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road Entrance, Coventry, CV1 2HL

OPENING TIMES

Mon – Thurs: 9AM – 5PM
Fri: 9AM – 4.30PM
Sanctions helpline is available from Mon to Fri: 11AM to 2PM.

SERVICES

The employment and discrimination service provides one-off advice, and limited case work subject to capacity. Please email or telephone to book an appointment.  Some services only provided to clients with a Coventry postcode.

Age Concern, Birmingham

CONTACT

They have indicated that they do not have a contact specifically for pro bono work but Louise Crouch is best placed to deal with this. Louise is currently on maternity leave and will return in May 2013. Each centre has their own projects and it would be best to contact them with details and they will pass on the information to the relevant people.
T: 0121 236 2197
E: info@ageconcernbirmingham.org.uk
Address: The Place 2B, 198 Corporation Street, Birmingham B26 1BU

SERVICES

Offers a wide range of advice, information and support on financial matters, welfare benefits, pension, debt counselling, household bills, counselling and support and assistance with housing issues and repairs. Opening hours: Mon- Fri: 9.30am – 4.30pm.

Azad Kashmir Welfare Association

CONTACT

Javed Hussain, Co-ordinator
T: 0121 328 0995
E: javed.hussain@btconnect.com, ak-centre@btconnect.com
Address: 68 Alum Rock Road, Saltley, Birmingham, B8 1JA

SERVICES

Advice and support, primarily for Kashmiri, Pakistani and other Asian communities. Benefits, housing, immigration, asylum, health and consumer advice. Advice given in a number of languages. Opening Times: Mon-Fri 10:00am-4:00pm (can drop in or contact by email/letter).

Birmingham Asian Resource Centre

CONTACT

Muhhamad Idrishm, Co-ordinator
T: 0121 523 0580
E: barc@asianresource.org.uk
Address: 110 Hamstead Road , Handsworth, Birmingham, B20 2QS

SERVICES

Advice and representation in welfare benefits, debt, immigration and asylum. Opening Times: 10:00am-5:00pm everyday. Can contact by email or phone or through drop ins: Monday, Tuesday, Wednesday: 10:00am-1:00pm Wednesday: 3:00pm-5:00pm (Immigration and Asylum). They observe the case first and if pro bono services are required, they will contact a barrister.

Birmingham Tribunal Unit

CONTACT

Maxine Reid, Business Development Manager
T: 0121 666 7533
E: office@btu.org.uk
Address: Suite 9B, 9th Floor, Albany House, Hurst Street, Birmingham B5 4BD
W: www.btu.org.uk

SERVICES

Welfare benefits advice, casework and representation before the Tribunal. They specialise in providing assistance and representation at a specialist level; also provide training for advisors. Volunteers are also taken on and mentored. Opening times: 9.30am–4:00pm (By appointment – please ring or email.)

BLAC (Birmingham Legal Advice Clinic)

CONTACT

There are 4 Clinic co-ordinators representing each of the firms involved, the one who provided the information is Cheryl Shagan, cherylshagan@eversheds.com

Yvonne Barker, Line Manager
T: 0121 303 4531/0121 303 3586
E: Yvonne.barker@birmingham.gov.uk
Address: Business Insight, Birmingham Central Library, Chamberlain Square, Birmingham B3 3HQ
W: www.lawworksclinics.org.uk/bhamlac/index.php

SERVICES

Free, initial legal advice only on welfare benefits, consumer, housing and debt. As of January 2013 they are still offering legal advice and patent attorney, but business and learning centre will be closed, so they are only offering limited services. Opening Times as of January 2013: Mon, Tue, Thur, Fri 10:00am-6:00pm, Weds 10:00am-8:00pm, Sat 9:00am-5:00pm

CASA (Community Advocacy Support & Advice)

CONTACT

Louise Haycock, Chief Executive
E: enquiries@casa-national.org

Mr Phillip Haycock, Pro Bono Unit lead
E: deoaduvante@hotmail.com
Address: C.A.S.A Organisation – Ground floor Offices, (Midland Heart Building), 44 Bradford Street, Digbeth, Birmingham B5 6HX
T: 0121 622 1715
W: www.casa-link.co.uk

Citizens Advice Bureau

CONTACT

Janice Nicholls
T: 03444 77 1010
E: j.nichols@bcabs.org.uk
Address: Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham B4 6TF
W: www.citizensadvice.org.uk

SERVICES

Provide advice on (Employment) Money advice, welfare benefits and general legal issues. Information helpline and face to face meetings. Language support: French, Hindi, Punjabi, Urdu. Opening times: Telephone session: Mon–Fri 09:30am-4:30 pm; Appointments: Monday 9.30am – 7:00pm, Tuesday 9.30am – 7:00pm, Thursday 9.30am – 7:00pm

Community Law Partnership

CONTACT

T: 0121 685 8595
F: 0121 236 5121
E: office@communitylawpartnership.co.uk
Address: 4th Floor, Ruskin Chambers, 191 Corporation Street, Birmingham B4 6RP

SERVICES

Housing law, welfare benefits, debt, public law, duty possession scheme and advice and representation for gypsies and travellers. Opening Hours: Gypsy and Traveller Helpline: 0121 685 8677 available Mon – Fri 9:00am-5:00pm. For Gypsy and traveller out-of-hour emergencies: 07768316755.

Coventry Law Centre

CONTACT

Sue Bent, Director
T: 0247 622 3053
E: enquiries@covlaw.org.uk
Address: Oakwood House, St Patricks Road Entrance, Coventry, CV1 2HL

SERVICES

Providing advice, advocacy and representation for individuals and communities, but do not act for landlords, companies or employers. They specialise in Community Care, Discrimination, Employment, Family, Housing, Immigration and asylum, debt, public law and welfare benefits. Opening times: Mon-Thur: 9:00am-12:30pm and 1:30pm-5:00pm, Friday : 9.00am – 12.30pm and 1.30pm to 4.00 pm. Appointments can be booked at reception or by phone. If problem is urgent – can be seen after deadlines are met. If non-urgent, may be 3 weeks wait for an appointment.

Dudley Metropolitan Borough Council

CONTACT

Lesley Hancock
T: 0300 555 2345
Address: Dudley Metropolitan Borough Council, Council House, Priory Road, Dudley DY11 1HF

SERVICES

Offers full service of advice and benefits, in particular: advice on asylum seekers, domestic violence and housing and council tax benefit. Opening hours: Mon – Fri 8.00am – 5.30pm, Sat 09.00am – 12.00pm

Sandwell Metropolitan Borough Council

CONTACT

T: 0845 358 2200
E: contact@sandwell.gov.uk
Address: Sandwell Council House, Freeth Street, Oldbury B69 3DE

SERVICES

Offers full service of advice and benefits, in particular: advice on asylum seekers, domestic violence and housing and council tax benefit. Opening hours: Mon – Thurs: 8.00am – 5.30pm, Fri: 8.00am – 5.00pm, Sat: 10.00am-1.00pm. Contact times: Mon-Fri: 8:00am-8:00pm, Sat: 8:30am-1:30pm

South Birmingham Young Homeless Project

CONTACT

Carol Cooke, Project Manager
T: 0121 453 0606/0121 453 5069
E: sbyhp@btconnect.com
Address: South Birmingham Young Homeless Project, The Depot, Belton Grove, Longbridge, Birmingham, B45 9PE.

SERVICES

Information and resource centre for young homeless people. Currently offers debt advice service, sexual health advice service for young people including free condoms and pregnancy testing for young people. Offers a late night service up to 7:00pm on Wednesdays. Opening times: Drop in or call to make appointments 0121 457 8736

Walsall Metropolitan Borough Council

CONTACT

T: 01922 650000
E: info@walsall.gov.uk
Address: Walsall Metropolitan Borough Council, The Civic Centre, Darwall Street, Walsall
W: www.walsall.gov.uk

SERVICES

Offers full service of advice and benefits, in particular: advice on asylum seekers, domestic violence and housing and council tax benefit. Opening hours: Mon-Thurs: 08:45am-5:15pm, Fri: 08:45am-4:45pm.

Midlands Mencap

CONTACT

T: 0121 442 2944
Address: Midlands Mencap (HO), 171 Alcester Road, Moseley, Birmingham, B13 8JR
W: midlandmencap.blogspot.co.uk

SERVICES

Provides advice only, however referrals can be made. Areas covered are housing care and support, carers and family support, carers emergency response service, children’s and young people services, employment and volunteering, brokerage and support planning. Switchboard opening hours: Mon-Fri: 9.00am to 5.00pm. Contact the switchboard via telephone first with your enquiry.

Birmingham FLAG

CONTACT

E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)

OPENING TIMES

Clinics runs on Tuesdays and Thursdays during term time (October to March)

5:00 pm – 7:00 pm (by appointment only)

SERVICES

Assists in employment law, family law, private client, disputes.

Age Concern, Birmingham

CONTACT

A: 76-78 Boldmere Road, Boldmere, Sutton Coldfield, B73 5TJ
T: 0121 362 3650
E: info@ageconcernbirmingham.org.uk
W: www.ageconcernbirmingham.org.uk

OPENING TIMES

Must book appointment in advance.
Services available Tuesdays and Thursdays.
Appointment times are as follows: 10AM/11:30AM/ 1:30PM and 3PM. All subject to availability

SERVICES

Age Concern will provide a free will writing service, but ask that you consider making a donation to their charity in return. They also provide a free will review service, and offer some paid services such as Discretionary Will Trusts.

Will Aid

CONTACT

T: 02037409172
E: enquiries@willaid.org.uk
W: www.willaid.org.uk
Online form: https://www.willaid.org.uk/contact
A: Will Aid, The Print House, 18 Ashwin Street, London E8 3DL.

Support Through Court

CONTACT

We can often help right away or you can book an appointment.

Opening hours: 9.30am – 4pm, Monday to Friday
Telephone: 0121 250 6354
Office location: 3rd Floor, Birmingham Civil and Family Hearing Centre

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