Please take the time to review our extensive database of Advice Agencies in the Birmingham area. Select the appropriate area of law from the menu below.
CORONAVIRUS DISRUPTION
Disruption from Coronavirus means that many advice agencies have moved to telephone and email advice only. The contact details in this section may have changed, especially opening hours. We recommend that you contact agencies by telephone and email.
Birmingham FLAG
CONTACT
E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)
OPENING TIMES
Clinics runs on Tuesdays and Thursdays during term time (October to March)
5:00 pm – 7:00 pm (by appointment only)
SERVICES
Assists in employment law, family law, private client, disputes.
Advocate
CONTACT
E: Enquiries@weareadvocate.org.uk
A: The National Pro Bono Centre, 48 Chancery Lane, London, WC2A 1JFDX 188, London Chancery Lane
W: https://weareadvocate.org.uk/
Contact Form: https://weareadvocate.org.uk/contact_us.html
OPENING TIMES
Open: 9AM to 5PM, Monday to Friday.
SERVICES
Able to assist where client is unable to obtain legal aid. Advocate do not accept referrals from individuals. Referrals have to come from a solicitor, barrister or advice agency.
Aston Law Clinic
CONTACT
T:01212043922
E: lawclinic@aston.ac.uk
W: https://www2.aston.ac.uk/aston-business-school/research/departments/law/Aston%20Law%20Clinic
A: Aston University, Aston Triangle, Birmingham, B4 7ET
OPENING TIMES
Clinics run on Wednesday afternoons during the University’s autumn and spring terms.
SERVICES
Advice is provided by appointment only. Please contact the clinic by email or via their website in order to make an appointment.
Birmingham Legal Advice Clinic (BLAC)
CONTACT
E: BusinessandLearning@birmingham.gov.uk.
W: https://www.lawworks.org.uk/legal-advice/individuals/blac-library-birmingham
OPENING TIMES
Tues 5:30-7:00 PM, Excepting Bank Holidays
Appointments can be booked in advance, also some limited drop-in sessions depending on demand.
SERVICES
Offers initial advice and signposting on housing, consumer, welfare benefits and general contract issues.
Birmingham Asian Resource Centre
CONTACT
A: Birmingham Asian Resource Centre, 110 Hamstead Road, Handsworth
Birmingham B20 2QS
T: 0121 523 0580
F: 0121 554 4553
E: barc@asianresource.org.uk
OPENING TIMES
The centre is open from Monday-Friday, 10am – 4.30pm.
SERVICES
General community care advice is available on an appointment only basis. Enquiry forms can be submitted on the website
National Youth Advocacy Service (NYAS)
CONTACT
T: 0808 808 1001 or 0151 649 8700
E: help@nyas.netor main@nyas.net
A Freepost – NYAS, Tower House, 1 Tower Road, Birkenhead, Wirral, CH41 1FF
W: https://www.nyas.net/services/legal-services/
SERVICES
Offers: national advocacy helpline, advocacy for children in care and those in need (including children subject to protection plans, care leavers, children and young people with disabilities), the provision of independent visitors for children in care, legal representation of children in private family law and advocacy to adults in in-patient mental health settings.
Community Law Partnership
CONTACT
T: 0121 685 8595
Traveller’s Advice Line: 0121 685 8677
F: 0121 236 5121
E: office@communitylawpartnership.co.uk
A: The Community Law Partnership, 4th Floor, Ruskin Chambers, 191 Corporation Street, Birmingham, B4 6RP
OPENING HOURS
Usual Office Hours
Birmingham Age UK
CONTACT – Available for the over 50s only
E: info@ageukbirmingham.org.uk
A: Birmingham Age UK, 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG
The Onneley Centre, 109 Oak Court, Harborne, Birmingham, B17 9AA
Erdington Shop, 169 High Street, Erdington, Birmingham, B23 6SY
T: 0121 437 0479
W: https://www.ageuk.org.uk/birmingham/our-services/information-and-advice
OPENING TIMES
Drop in service at Kings Heath.
Kings Heath Office:
Monday & Wednesday, 9.30am-1.00pm
The Onneley Centre: Thursday & Friday, 9.30am-1.00pm
Telephone advice available from Monday to Friday at 9:30am to 3:30pm
SERVICES
Able to provide information regarding: welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters and accessing local services. In the event they are unable to help, you will be directed to someone who can.
Central England Law Centre: COVENTRY
CONTACT
T: 02476 223 053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road, Coventry, CV1 2HL
OPENING TIMES
Monday 11:00am – 5:00pm
Tuesday – Thursday 09:00am – 5:00pm
Friday 09:00am – 4.30pm
Please email or telephone to book an appointment. Some services only provided to clients with a Coventry postcode.
SERVICES
Can provide representation at First Tier Tribunal for individuals living in postcodes CV1 to CV6. Can provide representation at Upper Tribunal for individuals on low income outside of these areas.
Central England Law Centre: BIRMINGHAM
CONTACT
T: 0121 227 6540
E: bhamenquiries@centralenglandlc.org.uk
Address: 744-746 Warwick Road, Tyseley, Birmingham B11 2HG.
OPENING TIMES
Monday 11:00am – 5:00pm
Tuesday – Thursday 09:00am – 5:00pm
Friday 09:00am – 4.30pm
Drop in session on Tuesdays from 9.30am-12.00pm, or contact by telephone and ask for a call back.
SERVICES
Can provide advice on health and social care, and also housing. Can provide advice on issues such as rent/mortgage arrears, magistrates court fines, council tax/utility arrears, credit cards and loans. Can provide support with prioritising/reducing debts.
Birmingham Settlement
CONTACT
T: 0121 250 0777
E: info@bsettlement.org.uk
W: www.birminghamsettlement.org.uk
F: 01212500770
A: Birmingham Settlement, Aston 359-361 Witton Road, Aston,
Birmingham, B66NS.
For money advice enquiries:
T: 0121 250 0765
E: advice@bsettlement.org.uk
OPENING TIMES:
Open door: Monday, Wednesday and Friday, 9.30am-12.30pm at Aston centre
SERVICES
Debt advice and casework. Money advice service
Citizens Advice Bureau
CONTACT
Debt Help Advice Line: 0121 214 8367
E: debthelp@bcabs.cabnet.org.uk
A: Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham B4 6TF
W: www.citizensadvice.org.uk
All other inquires:
Adviser Online: https://www.citizensadvice.org.uk/benefits/universal-credit/claiming/helptoclaim/#h-talk-to-us-online
England National Phone Line: 0800 144 8 444
OPENING TIMES
Office:
Mon– Thurs, 9AM-3PM
Friday 9AM-1PM
Online Chat:
Mon-Fri 10AM to 4PM (excluding public holidays)
National Phone Line: Mon-Fri 8AM-6PM
SERVICES
Provide advice on (Employment) Money advice, welfare benefits and general legal issues. Information helpline and face to face meetings. Language support: French, Hindi, Punjabi, Urdu. Can also assist with working out entitlements to benefits, completing forms and drafting review and appeal letters. May be able to assist with HM Courts and Tribunals Service hearings.
National Debt Line
CONTACT
A: Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP
W: www.nationaldebtline.co.uk
T: 0808 808 4000
OPENING TIMES
Helpline:
Mon – Fri 9AM – 8PM
Sat 9.30 AM– 1PM
Also able to chat to an adviser on their website.
SERVICES
Telephone advice on managing debt, including assistance with setting up Debt Management Plans and Debt Relief Orders. Available in over a hundred languages. Also offer a range of self-help and information packs, as well as template letters to creditors, available online.
Central England Law Centre: COVENTRY
CONTACT
T: 02476 223 053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road, Coventry, CV1 2HL
OPENING TIMES
Monday 11:00am – 5:00pm
Tuesday – Thursday 09:00am – 5:00pm
Friday 09:00am – 4.30pm
Please email or telephone to book an appointment. Some services only provided to clients with a Coventry postcode.
SERVICES
Can provide representation at First Tier Tribunal for individuals living in postcodes CV1 to CV6. Can provide representation at Upper Tribunal for individuals on low income outside of these areas.
EDAS FOUNDATION
CONTACT
A: SKN House, 54 Grove Lane, Handsworth, B21 9EP
E: info@edasfoundation.org.uk
T: 0121 507 9903
W: www.edasfoundation.org.uk
OPENING TIMES
Mon-Fri 10AM to 4PM.
Call to make appointment. No drop-in sessions.
Nishkam Information, Advice and Guidance (Nishkam IAG/Nishkam Centre)
CONTACT
A: Nishkam Civic Association, Nishkam Centre, 6 Soho Road
Handsworth, Birmingham, B21 9BH
T: 0121 515 4229
E: info@ncauk.org
W: https://nishkamcentre.org/social-innovation/iag-services/
Address: 4th Floor, Ruskin Chambers, 191 Corporation Street, Birmingham B4 6RP
OPENING TIMES:
Monday to Friday, 9.00am-5.00pm by appointment only.
Drop in sessions on Wednesday from 9.30am-12pm.
SERVICES
Can provide advice on how to deal with debts and assistance with negotiating with creditors. Can also assist with disputing liability for debts.
Stepchange Debt Charity
CONTACT
A: 5th Floor York House, 38 Great Charles Street, Birmingham B3 3JY
T: 0800 138 1111
W: www.stepchange.org.uk
OPENING TIMES
Opening times: Helpline open: Mon – Fri: 8:00am-8:00pm, Sat: 8:00am-4:00pm
SERVICES
Individual advice on debt and bankruptcy.
The Project
CONTACT
T: 0121 453 0606
A: The Project The Depot, Belton Grove, Longbridge, Birmingham, B45 9PE.
OPENING TIMES
Drop Sessions
Mon & Tues: 10AM-3PM.
All other appointments must be booked via telephone.
Birmingham Legal Advice Clinic (BLAC)
CONTACT
E: BusinessandLearning@birmingham.gov.uk.
W: https://www.lawworks.org.uk/legal-advice/individuals/blac-library-birmingham
OPENING TIMES
Tues 5:30-7:00 PM, Excepting Bank Holidays
Appointments can be booked in advance, also some limited drop-in sessions depending on demand.
SERVICES
Offers initial advice and signposting on housing, consumer, welfare benefits and general contract issues.
Central England Law Centre: BIRMINGHAM
CONTACT
T: 0121 227 6540
E: bhamenquiries@centralenglandlc.org.uk
Address: 744-746 Warwick Road, Tyseley, Birmingham B11 2HG.
OPENING TIMES
Monday 11:00am – 5:00pm
Tuesday – Thursday 09:00am – 5:00pm
Friday 09:00am – 4.30pm
Drop in session on Tuesdays from 9.30am-12.00pm, or contact by telephone and ask for a call back.
SERVICES
Can provide advice on health and social care, and also housing. Can provide advice on issues such as rent/mortgage arrears, magistrates court fines, council tax/utility arrears, credit cards and loans. Can provide support with prioritising/reducing debts.
Advocate
CONTACT
E: Enquiries@weareadvocate.org.uk
A: The National Pro Bono Centre, 48 Chancery Lane, London, WC2A 1JFDX 188, London Chancery Lane
W: https://weareadvocate.org.uk/
Contact Form: https://weareadvocate.org.uk/contact_us.html
OPENING TIMES
Open: 9AM to 5PM, Monday to Friday.
SERVICES
Able to assist where client is unable to obtain legal aid. Advocate do not accept referrals from individuals. Referrals have to come from a solicitor, barrister or advice agency.
Birmingham FLAG
CONTACT
E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)
OPENING TIMES
Clinics runs on Tuesdays and Thursdays during term time (October to March)
5:00 pm – 7:00 pm (by appointment only)
SERVICES
Assists in employment law, family law, private client, disputes.
Central England Law Centre: Coventry
CONTACT
T: 0247 622 3053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road Entrance, Coventry, CV1 2HL
OPENING TIMES
Mon – Thurs: 9AM – 5PM
Fri: 9AM – 4.30PM
Sanctions helpline is available from Mon to Fri: 11AM to 2PM.
SERVICES
The employment and discrimination service provides one-off advice, and limited case work subject to capacity. Please email or telephone to book an appointment. Some services only provided to clients with a Coventry postcode.
Central England Law Centre: Birmingham
CONTACT
The Discrimination service is offered in partnership with the Birmingham CAB. In order to obtain advice, clients should contact the CAB’s advice line on 03444 771010 and ask for a call back.
OPENING TIMES
Advice provided on Fridays only. One off telephone advice only.
Birmingham FLAG
CONTACT
E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)
OPENING TIMES
Clinics runs on Tuesdays and Thursdays during term time (October to March)
5:00 pm – 7:00 pm (by appointment only)
SERVICES
Assists in employment law, family law, private client, disputes.
ACE Education
CONTACT
A: ACE Education, 72 Durnsford Road, London, N11 2EJ.
E: enquiries@ace-ed.org.uk
Advice Line: 0300 0115 142
W: www.ace-ed.org.uk
OPENING TIMES
Mon– Wed, 10AM-1PM (Term time only)
SOS SEN
CONTACT
Advice line: 0300 302 3731 OR 0208 538 3731
A: SOS!SEN, Fontenay, 11a Creek Road, East Molesey, Surrey, KT8 9BE.
W: www.sossen.org.uk
OPENING TIMES
Mon – Fri: 9.30am-12pm & 2-5PM
Tues Evening Helpline: 8-10pm
Birmingham FLAG
CONTACT
E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)
OPENING TIMES
Clinics runs on Tuesdays and Thursdays during term time (October to March)
5:00 pm – 7:00 pm (by appointment only)
SERVICES
Assists in employment law, family law, private client, disputes.
Birmingham Peoples Centre
CONTACT
A: The University of Law, 133 Great Hampton Street, Birmingham, B18 6AQ
T: 01483 216 050
E: Probono-birmingham@law.ac.uk
Birmingham Age UK
CONTACT – Available for the over 50s only
E: info@ageukbirmingham.org.uk
A: Birmingham Age UK, 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG
The Onneley Centre, 109 Oak Court, Harborne, Birmingham, B17 9AA
Erdington Shop, 169 High Street, Erdington, Birmingham, B23 6SY
T: 0121 437 0479
W: https://www.ageuk.org.uk/birmingham/our-services/information-and-advice
OPENING TIMES
Drop in service at Kings Heath.
Kings Heath Office:
Monday & Wednesday, 9.30am-1.00pm
The Onneley Centre: Thursday & Friday, 9.30am-1.00pm
Telephone advice available from Monday to Friday at 9:30am to 3:30pm
SERVICES
Able to provide information regarding: welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters and accessing local services. In the event they are unable to help, you will be directed to someone who can.
Central England Law Centre: Coventry
CONTACT
T: 0247 622 3053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road Entrance, Coventry, CV1 2HL
OPENING TIMES
Mon – Thurs: 9AM – 5PM
Fri: 9AM – 4.30PM
Sanctions helpline is available from Mon to Fri: 11AM to 2PM.
SERVICES
The employment and discrimination service provides one-off advice, and limited case work subject to capacity. Please email or telephone to book an appointment. Some services only provided to clients with a Coventry postcode.
Central England Law Centre: Birmingham
CONTACT
The Discrimination service is offered in partnership with the Birmingham CAB. In order to obtain advice, clients should contact the CAB’s advice line on 03444 771010 and ask for a call back.
OPENING TIMES
Advice provided on Fridays only. One off telephone advice only.
Birmingham Employment Rights Advice Line
CONTACT
T: 01483 216 055
E: probono-birmingham@law.ac.uk
Address: Legal Advice Centre, The University of Law, 133 Great Hampton Street, Birmingham, B18 6AQ
OPENING TIMES
All advice given by telephone at weekly clinics on Wednesday evenings. All appointments via telephone from Wed 6– 8PM
Muslim Women’s Network
CONTACT
T: 0800 9995786 OR 0303 999 5786
E: info@mwnhelpline.co.uk
W: www.mwnhelpline.co.uk
A: Warehouse 54-57 Addison Street, Digbeth, Birmingham, B5 5TH.
OPENING TIMES
Calls can be taken Mon – Fri, between 10AM and 4PM. Contact via telephone only
Birmingham FLAG
CONTACT
E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)
OPENING TIMES
Clinics runs on Tuesdays and Thursdays during term time (October to March)
5:00 pm – 7:00 pm (by appointment only)
SERVICES
Assists in employment law, family law, private client, disputes.
Asbestos Support West Midlands
CONTACT
T: 0121 678 8853
A: The West Midlands Hazards Trust, 138 Digbeth, Birmingham,B5 6DR
W: www.asbestossupportwm.org
OPENING TIMES
Mon – Fri 9AM – 5PM. Can arrange home visit or provide advice by telephone if necessary. Voice message facility available if the telephone is not answered. Link to email form directly on website.
EDAS FOUNDATION
CONTACT
A: SKN House, 54 Grove Lane, Handsworth, B21 9EP
E: info@edasfoundation.org.uk
T: 0121 507 9903
W: www.edasfoundation.org.uk
OPENING TIMES
Mon-Fri 10AM to 4PM.
Call to make appointment. No drop-in sessions.
Birmingham Age UK
CONTACT – Available for the over 50s only
E: info@ageukbirmingham.org.uk
A: Birmingham Age UK, 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG
The Onneley Centre, 109 Oak Court, Harborne, Birmingham, B17 9AA
Erdington Shop, 169 High Street, Erdington, Birmingham, B23 6SY
T: 0121 437 0479
W: https://www.ageuk.org.uk/birmingham/our-services/information-and-advice
OPENING TIMES
Drop in service at Kings Heath.
Kings Heath Office:
Monday & Wednesday, 9.30am-1.00pm
The Onneley Centre: Thursday & Friday, 9.30am-1.00pm
Telephone advice available from Monday to Friday at 9:30am to 3:30pm
SERVICES
Able to provide information regarding: welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters and accessing local services. In the event they are unable to help, you will be directed to someone who can.
Shelter Birmingham – Gateway House
CONTACT
T: 0344 515 1800
Free helpline for urgent matters, such as where an individual has nowhere to sleep: 0808 800 4444
W: www.shelter.org.uk
A: 4th Floor, Gateway House, 50-53 High Street, Birmingham, B4 7SY.
OPENING TIMES
Office Hours: Monday –Fri 9AM to 5PM
Drop-in only for Legal Housing Issues: Tues & Thurs 9-12PM but not guaranteed to see anyone as they only see 3-4people maximum on the drop in sessions.
Urgent helpline available Weekdays 8AM – 8PM and Weekends 8AM– 5PM.
Refugee and Migrant Centre
CONTACT
T: 0121 374 0140
F: 0121 233 0526
A: Refugee & Migrant Centre, Birmingham Office, Unit 2, 57 Frederick Street, Jewellery Quarter, Birmingham, B1 3HS
E: infobham@rmcentre.org.uk
W: https://www.rmcentre.org.uk/home
OPENING TIMES
Mon – Fri (excluding Wed) 9AM – 5PM
Nishkam Information, Advice and Guidance (Nishkam IAG/Nishkam Centre)
CONTACT
A: Nishkam Civic Association, Nishkam Centre, 6 Soho Road, Handsworth, Birmingham, B21 9BH
E: info@ncauk.org
W: https://nishkamcentre.org/social-innovation/iag-services/
T: 0121 515 4229
F: 0121 515 0009
OPENING TIMES
New Clients must come to Drop In Sessions First. Existing clients can call and book appointment.
Appointments: Mon-Fri 9AM to 5PM
Drop In: Wed 9:30AM to 12:30PM.
Dudley Metropolitan Borough Council Housing Support Advice Sessions
A: Dudley Metropolitan Borough Council, Council House, Priory Road, Dudley, DY11HF.
E: housingsupport.dachs@dudley.gov.uk
W: https://www.dudley.gov.uk/residents/housing/housing-advice-information-and-support/housing-support/housing-support-advice-sessions/
T: 01384 812 504
OPENING TIMES
Mon – Fri 9AM to 5PM
Birmingham Age UK
CONTACT – Available for the over 50s only
E: info@ageukbirmingham.org.uk
A: Birmingham Age UK, 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG
The Onneley Centre, 109 Oak Court, Harborne, Birmingham, B17 9AA
Erdington Shop, 169 High Street, Erdington, Birmingham, B23 6SY
T: 0121 437 0479
W: https://www.ageuk.org.uk/birmingham/our-services/information-and-advice
OPENING TIMES
Drop in service at Kings Heath.
Kings Heath Office:
Monday & Wednesday, 9.30am-1.00pm
The Onneley Centre: Thursday & Friday, 9.30am-1.00pm
Telephone advice available from Monday to Friday at 9:30am to 3:30pm
SERVICES
Able to provide information regarding: welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters and accessing local services. In the event they are unable to help, you will be directed to someone who can.
Walsall Council
CONTACT
T: 01922 653405
E: housingadvice@walsall.gov.uk
A: Walsall Council, The Civic Centre, Darwall Street,Walsall, West Midlands, WS1 1TP.
W: https://www.homeless.org.uk/homeless-england/service/walsall-council-homeless-and-housing-advice
OPENING TIMES
Mon-Thurs: 8:15AM-5:15PM Fri: 8:15AM-4:45PM.
Appointments must be booked via telephone.
Sandwell Metropolitan Borough Council
CONTACT
T: 0121 368 1166
W:https://www.sandwell.gov.uk/info/200226/find_a_home/2527/homeless_or_at_risk_of_losing_your_home
Address: Oldbury Local Centre, Sandwell Council House, Freeth Street, Oldbury, B69 3DE.
OPENING TIMES
Housing Team Lines Open: Mon-Fri, 8AM to 5.30PM.
The “One Stop Shop” @ Sandwell Council House can provide housing advice:
Mon, Tues & Thurs: 8.45AM – 5.30PM
Wed: 9AM – 5.30PM Fri: 8.45am – 5PM
SERVICES
Offers full service of advice and benefits, in particular: advice on asylum seekers, domestic violence and housing and council tax benefit.
Call first or drop into the ‘One Stop Shop’ to receive advice.
Welfare Rights Team: Welfarerights_team@sandwell.gov.uk
Website: https://www.sandwell.gov.uk/info/200145/benefits_and_grants/3139/contact_us_about_benefits
Contact the benefits advice team by email or by using the online form.
An advisor will get back to you within two days
Central England Law Centre: COVENTRY
CONTACT
T: 02476 223 053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road, Coventry, CV1 2HL
OPENING TIMES
Monday 11:00am – 5:00pm
Tuesday – Thursday 09:00am – 5:00pm
Friday 09:00am – 4.30pm
Please email or telephone to book an appointment. Some services only provided to clients with a Coventry postcode.
SERVICES
Can provide representation at First Tier Tribunal for individuals living in postcodes CV1 to CV6. Can provide representation at Upper Tribunal for individuals on low income outside of these areas.
Birmingham Legal Advice Clinic (BLAC)
CONTACT
T: 0121 242 4242 (lines open during library opening times)
E: BusinessandLearning@birmingham.gov.uk
A:Business & Learning,Level 3, The Library of Birmingham,
Centenary Square, Broad Street, Birmingham B1 2ND
W: https://www.lawworks.org.uk/legal-advice/individuals/blac-library-birmingham
OPENING TIMES
Tues 5:30-7:00 PM, Excepting Bank Holidays
Appointments can be booked in advance, also some limited drop in sessions depending on demand.
SERVICES
Offers initial advice and signposting on housing, consumer, welfare benefits and general contract issues.
Central England Law Centre: Birmingham
CONTACT
The Discrimination service is offered in partnership with the Birmingham CAB. In order to obtain advice, clients should contact the CAB’s advice line on 03444 771010 and ask for a call back.
OPENING TIMES
Advice provided on Fridays only. One off telephone advice only.
Birmingham Refugee and Migrant Centre
CONTACT
T: 0121 374 0140
F: 0121 233 0526
W: https://www.rmcentre.org.uk/home
E: infobham@rmcentre.org.uk
A: Refugee & Migrant Centre, Birmingham Office, Unit 2, 57 Frederick Street, Jewellery Quarter, Birmingham, B1 3HS
OPENING TIMES
Mon – Fri (excluding Wed) 9AM – 5PM
The Project
CONTACT
T: 0121 453 0606
A: The Project The Depot, Belton Grove, Longbridge, Birmingham, B45 9PE.
OPENING TIMES
Drop Sessions
Mon & Tues: 10AM-3PM.
All other appointments must be booked via telephone.
ASIRT
CONTACT
Dave Stamp (Project Manager)
T: 0121 213 5893
E: admin@asirt.org.uk
W: www.asirt.org.uk
A: ASIRT,109 Zellig, Gibb St, Birmingham, B9 4AT.
OPENING TIMES
Mon – Fri: 10 AM to 4 PM
Appointments must be booked in advance. No drop in sessions.
Birmingham FLAG
CONTACT
E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)
OPENING TIMES
Clinics runs on Tuesdays and Thursdays during term time (October to March)
5:00 pm – 7:00 pm (by appointment only)
SERVICES
Assists in employment law, family law, private client, disputes.
Personal Support Unit
CONTACT
E: birmassist@thepsu.org.uk
A: The Personal Support Unit, 3rd Floor, Birmingham Civil Justice Centre, 33 Bull Street, Birmingham, West Midlands, B4 6DS
W: https://www.thepsu.org
T: 0121 250 6354
OPENING TIMES
Mon – Fri: 9:30AM – 4:30PM (must arrive latest 4PM)
Generally on drop-in basis but can book a dedicated appointment.
For Hearings only: Will see people both in advance of and on the day of a hearing.
Birmingham Legal Advice Clinic (BLAC)
CONTACT
Appointments should be made via the library :
T: 0121 242 4242 (lines open during library opening times)
E: BusinessandLearning@birmingham.gov.uk.
W: https://www.lawworks.org.uk/legal-advice/individuals/blac-library-birmingham
A: Business & Learning, Level 3, The Library of Birmingham, Centenary Square, Broad Street, Birmingham, B1 2ND
OPENING TIMES
Tues 5:30-7:00 PM,Excepting Bank Holidays. Appointments can be booked in advance, also some limited drop in sessions depending on demand.
SERVICES
Offers initial advice and signposting on housing, consumer, welfare benefits and general contract issues.
Dudley Safe and Sound
CONTACT
A: Dudley Safe and Sound, 29 Princess Crescent,
Halesowen, B63 3QE.
T: 01384 455411
E: community.safety@dudley.gov.uk
W: www.dudleysafeandsound.org/domesticabuse
Muslim Women’s Network
CONTACT
T: 0800 9995786 OR 0303 999 5786
E: info@mwnhelpline.co.uk
W: www.mwnhelpline.co.uk
A: Warehouse 54-57 Addison Street, Digbeth, Birmingham, B5 5TH.
OPENING TIMES
Calls can be taken Mon – Fri, between 10AM and 4PM. Contact via telephone only
EDAS FOUNDATION
CONTACT
A: SKN House, 54 Grove Lane, Handsworth, B21 9EP
E: info@edasfoundation.org.uk
T: 0121 507 9903
W: www.edasfoundation.org.uk
OPENING TIMES
Mon-Fri 10AM to 4PM.
Call to make appointment. No drop-in sessions.
Birmingham Refugee and Migrant Centre
CONTACT
T: 0121 374 0140
F: 0121 233 0526
W: https://www.rmcentre.org.uk/home
E: infobham@rmcentre.org.uk
A: Refugee & Migrant Centre, Birmingham Office, Unit 2, 57 Frederick Street, Jewellery Quarter, Birmingham, B1 3HS
OPENING TIMES
Mon – Fri (excluding Wed) 9AM – 5PM
Citizens Advice Bureau
CONTACT
Debt Help Advice Line: 0121 214 8367
E: debthelp@bcabs.cabnet.org.uk
A: Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham B4 6TF
W: www.citizensadvice.org.uk
All other inquires:
Adviser Online: https://www.citizensadvice.org.uk/benefits/universal-credit/claiming/helptoclaim/#h-talk-to-us-online
England National Phone Line: 0800 144 8 444
OPENING TIMES
Office:
Mon– Thurs, 9AM-3PM
Friday 9AM-1PM
Online Chat:
Mon-Fri 10AM to 4PM (excluding public holidays)
National Phone Line: Mon-Fri 8AM-6PM
SERVICES
Provide advice on (Employment) Money advice, welfare benefits and general legal issues. Information helpline and face to face meetings. Language support: French, Hindi, Punjabi, Urdu. Can also assist with working out entitlements to benefits, completing forms and drafting review and appeal letters. May be able to assist with HM Courts and Tribunals Service hearings.
Midlands MENCAP
CONTACT
A: Midland Mencap (HO), 171 Alcester Road, Moseley, Birmingham,B13 8JR.
T: 0121 442 2944 (ask for Family Carers Duty Worker)
E: families@midlandmencap.org.uk
W: https://midlandmencap.org.uk/care-and-support/
OPENING TIMES
Mon-Wed: 8.30AM-5.30PM
Thurs: 8.30AM-7.30PM
Fri: 8.30AM-4PM
Last Saturday of the month: 11.00AM-2PM
SERVICES
Offers advice on welfare entitlements to carers and parent carers
Central England Law Centre: Birmingham
CONTACT
The Discrimination service is offered in partnership with the Birmingham CAB. In order to obtain advice, clients should contact the CAB’s advice line on 03444 771010 and ask for a call back.
OPENING TIMES
Advice provided on Fridays only. One off telephone advice only.
Birmingham Age UK
CONTACT – Available for the over 50s only
E: info@ageukbirmingham.org.uk
A: Birmingham Age UK, 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG
The Onneley Centre, 109 Oak Court, Harborne, Birmingham, B17 9AA
Erdington Shop, 169 High Street, Erdington, Birmingham, B23 6SY
T: 0121 437 0479
W: https://www.ageuk.org.uk/birmingham/our-services/information-and-advice
OPENING TIMES
Drop in service at Kings Heath.
Kings Heath Office:
Monday & Wednesday, 9.30am-1.00pm
The Onneley Centre: Thursday & Friday, 9.30am-1.00pm
Telephone advice available from Monday to Friday at 9:30am to 3:30pm
SERVICES
Able to provide information regarding: welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters and accessing local services. In the event they are unable to help, you will be directed to someone who can.
Nishkam Information, Advice and Guidance (Nishkam IAG/Nishkam Centre)
CONTACT
A: Nishkam Civic Association, Nishkam Centre, 6 Soho Road
Handsworth, Birmingham, B21 9BH
T: 0121 515 4229
E: info@ncauk.org
W: https://nishkamcentre.org/social-innovation/iag-services/
Address: 4th Floor, Ruskin Chambers, 191 Corporation Street, Birmingham B4 6RP
OPENING TIMES:
Monday to Friday, 9.00am-5.00pm by appointment only.
Drop in sessions on Wednesday from 9.30am-12pm.
SERVICES
Can provide advice on how to deal with debts and assistance with negotiating with creditors. Can also assist with disputing liability for debts.
Central England Law Centre: Coventry
CONTACT
T: 0247 622 3053
E: enquiries@centralenglandlc.org.uk
Address: Oakwood House, St Patricks Road Entrance, Coventry, CV1 2HL
OPENING TIMES
Mon – Thurs: 9AM – 5PM
Fri: 9AM – 4.30PM
Sanctions helpline is available from Mon to Fri: 11AM to 2PM.
SERVICES
The employment and discrimination service provides one-off advice, and limited case work subject to capacity. Please email or telephone to book an appointment. Some services only provided to clients with a Coventry postcode.
Age Concern, Birmingham
CONTACT
They have indicated that they do not have a contact specifically for pro bono work but Louise Crouch is best placed to deal with this. Louise is currently on maternity leave and will return in May 2013. Each centre has their own projects and it would be best to contact them with details and they will pass on the information to the relevant people.
T: 0121 236 2197
E: info@ageconcernbirmingham.org.uk
Address: The Place 2B, 198 Corporation Street, Birmingham B26 1BU
SERVICES
Offers a wide range of advice, information and support on financial matters, welfare benefits, pension, debt counselling, household bills, counselling and support and assistance with housing issues and repairs. Opening hours: Mon- Fri: 9.30am – 4.30pm.
Azad Kashmir Welfare Association
CONTACT
Javed Hussain, Co-ordinator
T: 0121 328 0995
E: javed.hussain@btconnect.com, ak-centre@btconnect.com
Address: 68 Alum Rock Road, Saltley, Birmingham, B8 1JA
SERVICES
Advice and support, primarily for Kashmiri, Pakistani and other Asian communities. Benefits, housing, immigration, asylum, health and consumer advice. Advice given in a number of languages. Opening Times: Mon-Fri 10:00am-4:00pm (can drop in or contact by email/letter).
Birmingham Asian Resource Centre
CONTACT
Muhhamad Idrishm, Co-ordinator
T: 0121 523 0580
E: barc@asianresource.org.uk
Address: 110 Hamstead Road , Handsworth, Birmingham, B20 2QS
SERVICES
Advice and representation in welfare benefits, debt, immigration and asylum. Opening Times: 10:00am-5:00pm everyday. Can contact by email or phone or through drop ins: Monday, Tuesday, Wednesday: 10:00am-1:00pm Wednesday: 3:00pm-5:00pm (Immigration and Asylum). They observe the case first and if pro bono services are required, they will contact a barrister.
Birmingham Tribunal Unit
CONTACT
Maxine Reid, Business Development Manager
T: 0121 666 7533
E: office@btu.org.uk
Address: Suite 9B, 9th Floor, Albany House, Hurst Street, Birmingham B5 4BD
W: www.btu.org.uk
SERVICES
Welfare benefits advice, casework and representation before the Tribunal. They specialise in providing assistance and representation at a specialist level; also provide training for advisors. Volunteers are also taken on and mentored. Opening times: 9.30am–4:00pm (By appointment – please ring or email.)
BLAC (Birmingham Legal Advice Clinic)
CONTACT
There are 4 Clinic co-ordinators representing each of the firms involved, the one who provided the information is Cheryl Shagan, cherylshagan@eversheds.com
Yvonne Barker, Line Manager
T: 0121 303 4531/0121 303 3586
E: Yvonne.barker@birmingham.gov.uk
Address: Business Insight, Birmingham Central Library, Chamberlain Square, Birmingham B3 3HQ
W: www.lawworksclinics.org.uk/bhamlac/index.php
SERVICES
Free, initial legal advice only on welfare benefits, consumer, housing and debt. As of January 2013 they are still offering legal advice and patent attorney, but business and learning centre will be closed, so they are only offering limited services. Opening Times as of January 2013: Mon, Tue, Thur, Fri 10:00am-6:00pm, Weds 10:00am-8:00pm, Sat 9:00am-5:00pm
CASA (Community Advocacy Support & Advice)
CONTACT
Louise Haycock, Chief Executive
E: enquiries@casa-national.org
Mr Phillip Haycock, Pro Bono Unit lead
E: deoaduvante@hotmail.com
Address: C.A.S.A Organisation – Ground floor Offices, (Midland Heart Building), 44 Bradford Street, Digbeth, Birmingham B5 6HX
T: 0121 622 1715
W: www.casa-link.co.uk
Citizens Advice Bureau
CONTACT
Janice Nicholls
T: 03444 77 1010
E: j.nichols@bcabs.org.uk
Address: Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham B4 6TF
W: www.citizensadvice.org.uk
SERVICES
Provide advice on (Employment) Money advice, welfare benefits and general legal issues. Information helpline and face to face meetings. Language support: French, Hindi, Punjabi, Urdu. Opening times: Telephone session: Mon–Fri 09:30am-4:30 pm; Appointments: Monday 9.30am – 7:00pm, Tuesday 9.30am – 7:00pm, Thursday 9.30am – 7:00pm
Community Law Partnership
CONTACT
T: 0121 685 8595
F: 0121 236 5121
E: office@communitylawpartnership.co.uk
Address: 4th Floor, Ruskin Chambers, 191 Corporation Street, Birmingham B4 6RP
SERVICES
Housing law, welfare benefits, debt, public law, duty possession scheme and advice and representation for gypsies and travellers. Opening Hours: Gypsy and Traveller Helpline: 0121 685 8677 available Mon – Fri 9:00am-5:00pm. For Gypsy and traveller out-of-hour emergencies: 07768316755.
Coventry Law Centre
CONTACT
Sue Bent, Director
T: 0247 622 3053
E: enquiries@covlaw.org.uk
Address: Oakwood House, St Patricks Road Entrance, Coventry, CV1 2HL
SERVICES
Providing advice, advocacy and representation for individuals and communities, but do not act for landlords, companies or employers. They specialise in Community Care, Discrimination, Employment, Family, Housing, Immigration and asylum, debt, public law and welfare benefits. Opening times: Mon-Thur: 9:00am-12:30pm and 1:30pm-5:00pm, Friday : 9.00am – 12.30pm and 1.30pm to 4.00 pm. Appointments can be booked at reception or by phone. If problem is urgent – can be seen after deadlines are met. If non-urgent, may be 3 weeks wait for an appointment.
Dudley Metropolitan Borough Council
CONTACT
Lesley Hancock
T: 0300 555 2345
Address: Dudley Metropolitan Borough Council, Council House, Priory Road, Dudley DY11 1HF
SERVICES
Offers full service of advice and benefits, in particular: advice on asylum seekers, domestic violence and housing and council tax benefit. Opening hours: Mon – Fri 8.00am – 5.30pm, Sat 09.00am – 12.00pm
Sandwell Metropolitan Borough Council
CONTACT
T: 0845 358 2200
E: contact@sandwell.gov.uk
Address: Sandwell Council House, Freeth Street, Oldbury B69 3DE
SERVICES
Offers full service of advice and benefits, in particular: advice on asylum seekers, domestic violence and housing and council tax benefit. Opening hours: Mon – Thurs: 8.00am – 5.30pm, Fri: 8.00am – 5.00pm, Sat: 10.00am-1.00pm. Contact times: Mon-Fri: 8:00am-8:00pm, Sat: 8:30am-1:30pm
South Birmingham Young Homeless Project
CONTACT
Carol Cooke, Project Manager
T: 0121 453 0606/0121 453 5069
E: sbyhp@btconnect.com
Address: South Birmingham Young Homeless Project, The Depot, Belton Grove, Longbridge, Birmingham, B45 9PE.
SERVICES
Information and resource centre for young homeless people. Currently offers debt advice service, sexual health advice service for young people including free condoms and pregnancy testing for young people. Offers a late night service up to 7:00pm on Wednesdays. Opening times: Drop in or call to make appointments 0121 457 8736
Walsall Metropolitan Borough Council
CONTACT
T: 01922 650000
E: info@walsall.gov.uk
Address: Walsall Metropolitan Borough Council, The Civic Centre, Darwall Street, Walsall
W: www.walsall.gov.uk
SERVICES
Offers full service of advice and benefits, in particular: advice on asylum seekers, domestic violence and housing and council tax benefit. Opening hours: Mon-Thurs: 08:45am-5:15pm, Fri: 08:45am-4:45pm.
Midlands Mencap
CONTACT
T: 0121 442 2944
Address: Midlands Mencap (HO), 171 Alcester Road, Moseley, Birmingham, B13 8JR
W: midlandmencap.blogspot.co.uk
SERVICES
Provides advice only, however referrals can be made. Areas covered are housing care and support, carers and family support, carers emergency response service, children’s and young people services, employment and volunteering, brokerage and support planning. Switchboard opening hours: Mon-Fri: 9.00am to 5.00pm. Contact the switchboard via telephone first with your enquiry.
Birmingham FLAG
CONTACT
E: Birminghamflag@contacts.bham.ac.uk
A: Birmingham Law School University of Birmingham, Edgbaston Birmingham B15 2TT
T: 0121 415 8812 (voicemail service only)
OPENING TIMES
Clinics runs on Tuesdays and Thursdays during term time (October to March)
5:00 pm – 7:00 pm (by appointment only)
SERVICES
Assists in employment law, family law, private client, disputes.
Age Concern, Birmingham
CONTACT
A: 76-78 Boldmere Road, Boldmere, Sutton Coldfield, B73 5TJ
T: 0121 362 3650
E: info@ageconcernbirmingham.org.uk
W: www.ageconcernbirmingham.org.uk
OPENING TIMES
Must book appointment in advance.
Services available Tuesdays and Thursdays.
Appointment times are as follows: 10AM/11:30AM/ 1:30PM and 3PM. All subject to availability
SERVICES
Age Concern will provide a free will writing service, but ask that you consider making a donation to their charity in return. They also provide a free will review service, and offer some paid services such as Discretionary Will Trusts.
Will Aid
CONTACT
T: 02037409172
E: enquiries@willaid.org.uk
W: www.willaid.org.uk
Online form: https://www.willaid.org.uk/contact
A: Will Aid, The Print House, 18 Ashwin Street, London E8 3DL.
Support Through Court
CONTACT
We can often help right away or you can book an appointment.
Opening hours: 9.30am – 4pm, Monday to Friday
Telephone: 0121 250 6354
Office location: 3rd Floor, Birmingham Civil and Family Hearing Centre
