Local Advice Agencies

The Birmingham area

Please take the time to review our extensive database of Advice Agencies in the Birmingham area. Select the appropriate area of law from the menu below.

CORONAVIRUS DISRUPTION

Disruption from Coronavirus means that many advice agencies have moved to telephone and email advice only. The contact details in this section may have changed, especially opening hours. We recommend that you contact agencies by telephone and email.

Advocate

CONTACT
International Dispute Resolution Centre

E: Enquiries@weareadvocate.org.uk
A: 1 Paternoster Lane, St Paul’s, London, EC4M 7BQ. This is a postal address only. Our office is not open for physical visits unless you have an appointment with a caseworker.
T: 020 4518 6141 (operate a voicemail only service)
W: https://weareadvocate.org.uk/apply-for-help/how-our-service-works.html

OPENING TIMES

Open: 9AM to 5PM, Monday to Friday.

SERVICES

Advocate provides assistance in all areas of law, and across all courts and tribunals in England and Wales.
Provide free legal help from barristers, which can include representation, drafting and advice.
Individuals can apply directly to Advocate online (see website), via email or via post. Advocate also accept referrals from other organisations.

Aston Law Clinic

CONTACT

T:0121 204 3922
E: lawclinic@aston.ac.uk
W: https://www.aston.ac.uk/bss/aston-law-school/student-experience/aston-law-clinic
A: Aston University, Aston Triangle, Birmingham, B4 7ET

OPENING TIMES

The Clinic is open from February to the end of June.

SERVICES

Advice is provided by appointment only. Please contact the clinic by email or via their website in order to make an appointment.

BPP Legal Advice Clinic – Enterprise

CONTACT

E: blac@bpp.com to book an appointment
A: 68-70 Red Lion Street, London, WC1R 4NY

OPENING TIMES

Clinics run on Mondays, Tuesdays and Thursdays (appointments available at 4pm, 5pm and 6pm). Clinics run all year round, except August and September. This is a virtual clinic run on Teams (or by telephone) although in person appointments are available on request.

SERVICES

BLAC Enterprise provides free legal advice to the public on business law matters, such as setting up a business, protecting intellectual property rights, creating a website for your business, contract clauses, company procedures and disputes with consumers or suppliers.

Intellectual Property Legal Advice Clinic

CONTACT

T: 0121 242 4242
W: https://www.birmingham.gov.uk/BIPC/
E: businessandlearning@birmingham.gov.uk
A: BIPC The Library of Birmingham, Centenary Square, Birmingham, B1 2ND

OPENING TIMES

Please refer to: www.birmingham.gov.uk/lobopeninghours

SERVICES

Business and IP information and guidance to SMEs in the West Midlands. Searching IP rights databases. Appointments last for 30 minutes per business/individual and are intended to provide a verbal opinion on one or, at most, two specific legal IP questions.

Keele University Commercial Clinic

W: https://www.keele.ac.uk/legal-advice-clinic/clientinformation/
E: legal-advice-clinic@keele.ac.uk

SERVICES

Can advise clients in relation to their business entities, directors duties, terms and conditions of business and in some cases, can advse on contracts for the provision of goods and/or services. By appointment only.

University of Law Legal Advice Clinic

CONTACT

W: https://www.law.ac.uk/about/legal-advice-for-the-public
E: For Small Business enquiries, email sbal@law.ac.uk
A: The University of Law, 133 Great Hampton Street, Birmingham, B18 6AQ

OPENING TIMES
Operates during term time (September to May), only for non-urgent legal issues.

SERVICES

Staffed by students and supervised by solicitors/barristers.
Areas covered: family, wills, trust, estate, small business, employment, housing and personal injury.

Advocate

Please see the contact details on the ‘Business Issues’ tab.

Birmingham Age UK

CONTACT – Available for the over 50s only 

E: info@ageukbirmingham.org.uk
A: Birmingham Age UK, Stratford House, Stratford Place, Sparkbrook, Birmingham, B12 0HT.
T: 0121 437 0033
Information & Advice: 0121 437 0479
W: http://www.ageuk.org.uk/birmingham/

SERVICES

Able to provide information regarding: welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters and accessing local services. In the event they are unable to help, you will be directed to someone who can.

Central England Law Centre: Birmingham

CONTACT

T: 0121 227 6540
E: bhamenquiries@centralenglandlc.org.uk
Address: 744-746 Warwick Road, Tyseley, Birmingham, B11 2HG.

OPENING TIMES
Monday 11:00am – 5:00pm
Tuesday – Thursday 09:00am – 5:00pm
Friday 09:00am – 4.30pm
Drop in session on Tuesdays from 9.30am-12.00pm, or contact by telephone and ask for a call back.

SERVICES
Can provide advice on health and social care, and also housing.
For Asylum and Immigration, Employment and Discrimination, Welfare Benefits (including first tier and upper tribunal representation for welfare benefit appeals), Housing, Health and Social Care, immigration, Public Law and Judicial Review, Kids In Need of Defence.

Community Law Partnership

CONTACT
A: The Community Law Partnership, 4th Floor, Clarence Chambers, 39 Corporation Street, Birmingham, B2 4LS.
T: 0121 685 8595
E: office@communitylawpartnership.co.uk
W: www.communitylawpartnership.co.uk

OPENING TIMES
Usual office hours (Monday-Friday, 9am-5pm)

SERVICES
We hold legal aid contracts in Public Law and Housing. We also deliver the county court duty scheme for those facing possession proceedings.

National Youth Advocacy Service (NYAS)

CONTACT

A: Freepost – NYAS, Tower House, 1 Tower Road, Birkenhead, Wirra, CH41 1FF.
T: 0808 808 1001 or 0151 649 8700
E: help@nyas.net or main@nyas.net
W: https://www.nyas.net/services/legal-services/

OPENING TIMES
Usual Office Hours (Monday-Friday, 9am-5pm)

SERVICES
National advocacy helpline, advocacy for children in care and those in need (including children subject to protection plans, care leavers, children and young people with disabilities), the provision of independent visitors for children in care, legal representation of children in private family law and advocacy to adults in in-patient mental health settings.

The Project

CONTACT

A: The Project, The Depot, Belton Grove, Longbridge, Birmingham, B45 9PE.
T: 0121 453 0606
W: https://www.theprojectbirmingham.orgl

OPENING TIMES
Drop in Sessions are Monday & Tuesday, 10am-4pm.
All other appointments must be booked via telephone.

SERVICES
The Project provides information, advice and guidance relating to Welfare Benefits, Housing and Debt. It has the Advice Quality Standard for advice and casework in 6 areas and is also registered with the Financial Conduct Authority (FCA).

Advocate

Please find the contact details on the ‘Business Issues’ tab.

Birmingham FLAG (Free Legal Advice Group)

Please find the contact details on the ‘Discrimination’ tab.

Birmingham Fraud Clinic

Please find the contact details on the ‘Litigation’ tab.

BPP Consumer Clinic

CONTACT

A: BPP University, 32-34 Colmore Circus, Birmingham, B4 6BN.
E: blac@bpp.com to book an apppointment.

OPENING TIMES
Mondays and Wednesdays, 9am-4pm and Tuesdays, 9am-6pm. Virtual clinic runs on Microsoft Teams and accepts nationwide enquiries.

SERVICES
Assists with dispute resolution, contract disputes, consumer rights, parking tickets, setting aside a county court judgement, enforcing a judgement and general advice on making or defending a claim.

Birmingham Legal Advice Clinic (BLAC)

CONTACT

A: Business and Learning, Level 3, The Library of Birmingham, Centenary Square, Broad Street, Birmingham, B1 2ND.
T: 0121 242 4242. Appointments should be made via the library and lines open during the library’s opening times.
E: BusinessandLearning@birmingham.gov.uk 
W: https://www.lawworks.org.uk/legal-advice/individuals/blac-library-birmingham

OPENING TIMES
Tuesdays, 5.30pm-7pm except bank holidays. In-person or telephone appointments are available on alternate weeks. Appointments can be booked in advance with some limited drop-in sessions available depending on demand.

SERVICES
Offers initial advice and signposting on housing, consumer,  welfare benefits and general contract issues.

Advocate

Please see the contact details on the ‘Business Issues’ tab.

BPP Welfare Clinic

CONTACT
A: BPP University, 32-34 Colmore Circus, Queensway, B4 6BN.
E: blac@bpp.com to book an appointment.

OPENING TIMES
Clinic runs in term time only throughout the week, by appointment only.

SERVICES
Enquiries related to welfare benefit entitlement and appeals.

Birmingham Settlement

CONTACT

A: 359-361 Witton Road, Aston, Birmingham, B6 6NS.
T: 0121 250 0777
E: info@bsettlement.org.uk
W. www.birminghamsettlement.org.uk

For money advice enquires only, please see below details.
T: 0121 250 0765
E: advice@bsettlement.org.uk

OPENING TIMES
Mondays, Wednesdays and Fridays, 9.30am-12.30pm at Aston centre.

SERVICES
Debt advice and casework. Money advice service.

Birmingham City University Law Clinic with Central England Law Centre Birmingham

A: Birmingham City University Law Clinic, Curzon Building, 4 Cardigan Street, Birmingham, B4 7BD.
T: 0121 202 4605 for direct contact with Central England Law Centre (CELC).
E. BCUlawclinic@bcu.ac.uk
For Central England Law Centre (CELC) only, please email bhamenquiries@centralenglandlc.org.uk

OPENING TIMES
General Clinic opening times is Monday to Friday, 9am-5pm in term time. Certain clinics may not be available during holidays and specific clinic details of availability.

SERVICES
Welfare benefits including first tier and upper tribunal representation for welfare benefit appeals.

Citizens Advice Bureau

CONTACT
A: Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham, B4 6TF.
T. 0800 144 8444
W. www.citizensadvice.org.uk

Debt Help Advice Line contact details:
T. 0800 240 4420
E. debthelp@bcabs.cabnet.org.uk

For all other inquiries, please contact Adviser Online at https://www.citizensadvice.org.uk/benefits/universal-credit/claiming/helptoclaim/#h-talk-to-us-online

OPENING TIMES
In person: Monday-Thursday, 9am-1.30pm; Friday, 9am-1pm.
Online: Monday-Friday, 8am-6pm (excluding bank holidays).
National Phone line: Monday-Friday, 8am-6pm

SERVICES
Provide advice on (Employment) Money advice, welfare benefits and general legal issues. Information helpline and face to face meetings. Language support: French, Hindi, Punjabi, Urdu. Can also assist with working out entitlements to benefits, completing forms and drafting review and appeal letters.  May be able to assist with HM Courts and Tribunals Service hearings.

National Debt Line

CONTACT

A: Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP
W: www.nationaldebtline.co.uk
T: 0808 808 4000

OPENING TIMES
Helpline:
Monday-Friday, 9am-8pm.
Saturday, 9.30am–1pm.
Also able to chat to an adviser on their website.

SERVICES
Telephone advice on managing debt, including assistance with setting up Debt Management Plans and Debt Relief Orders. Available in over a hundred languages. Also offer a range of self-help and information packs, as well as template letters to creditors, available online.

Nishkam Information, Advice and Guidance (Nishkam IAG/Nishkam Centre)

CONTACT

A. Nishkam Civic Association, Nishkam Centre, 6 Soho Road, Handsworth, Birmingham, B21 9BH.
T. 0330 016 0051 for WeAreGroup
E.support@we-are-digital.co.uk
W. https://ncauk.org/services/strengthening-families-and-welfare-services/hm-courts-and-tribunals-services-hmcts/

OPENING TIMES
Monday-Friday, 9am-5pm by appointment only.

SERVICES
Support services for people who need digital support, help and support in social security and child support to appeal a benefit decision in certain areas (see website for further details).

Sandwell Metropolitan Borough Council

CONTACT

E.Welfarerights_team@sandwell.gov.uk
W. https://www.sandwell.gov.uk/benefits-support/ge-advice-benefits

OPENING TIMES
Monday-Thursday, 9am-5.30pm. Fridays, 9am-5pm.
Contact the benefits advice team by email or by using the online form. An advisor will get back to you within two days.

SERVICES
Offers full service of advice and benefits, in particular: advice on housing, council tax benefit, education and social care.

Stepchange Debt Charity

CONTACT

A. Stepchange Debt Charity, 2 Snow Hill, Birmingham, B4 6GA.
T. 0800 138 1111
W. www.stepchange.org.uk

OPENING TIMES
Helpline is open:
Monday-Friday, 8am-8pm
Saturdays, 9am-2pm

The Project

Please see the contact details on the ‘Community Care’ tab.

Advocate

Please find the details on the ‘Business Issues’ section.

Birmingham FLAG (Free Legal Advice Group)

CONTACT

A. Birmingham FLAG, The Exchange, 3 Centenary Square, Birmingham, B1 2DR.
E. Birminghamflag@contacts.bham.ac.uk
W. https://www.birmingham.ac.uk/schools/law/flag

OPENING TIMES
Clinics runs on Tuesdays and Thursdays during term time (October to March), 5pm-7pm by appointment only.

SERVICES
Assists in employment law, family law, private client and disputes.

Central England Law Centre: Birmingham

CONTACT

The Discrimination service is offered in partnership with the Birmingham CAB.  In order to obtain advice, clients should contact the CAB’s advice line on 0344 477 1010 and ask for a call back.

OPENING TIMES
Advice provided on Fridays only. One off telephone advice only.

Advocate

Please find the contact details on the ‘Business Issues’ tab.

SOS SEN

CONTACT

A. SOS!SEN, 92 Central Road, Worcester Park, Surrey, KT4 8HU.
T. 020 4592 3254
W. www.sossen.org.uk

OPENING TIMES
Varies week to week during term-time only – please see the website for further details.

Advocate

Please find the contact details on the ‘Business Issues’ tab.

Birmingham FLAG

Please find the contact details on the ‘Discrimination’ tab.

Birmingham Age UK

Please find the contact details on the ‘Community Care’ tab.

Birmingham City University Law Clinic with Central England Law Centre Birmingham

Please find the contact details on the ‘Debt & Benefits’ tab.

Birmingham Employment Rights Advice Line

CONTACT

A. Legal Advice Clinic, The University of Law, 133 Great Hampton Street, Birmingham, B18 6AQ.
T. 0148 321 6055
E. probono-birmingham@law.ac.uk
W. http://www.law.ac.uk/about/legal-advice-for-the-public/

OPENING TIMES
All advice is given by telephone at weekly clinics only on Wednesdays, 6pm-8pm.

SERVICES
Offers free preliminary advice to employees for employment law issues. Advice given by qualified employment law solicitors.

Birmingham People’s Centre

CONTACT

A. Gazette Buildings, 168 Corporation Street, Birmingham, B4 6TF.
E. info@bhampc.co.uk
T. 0121 663 1224
W. https://www.bpcentre.org.uk

OPENING TIMES
Mondays-Fridays, 10am-4pm

SERVICES
Provides free employment rights information, advice and representation to people who live or work in Birmingham and who have no other source of support.

Central England Law Centre: Birmingham

Please find the contact details on the ‘Community Care’ tab.

Employment Tribunal Litigants in Person Support Scheme

CONTACT

E. elips@elaweb.org.uk
W. https://www.elaweb.org.uk/content/employment-tribunal-litigants-person-support-scheme-elips

OPENING TIMES
Online clinical are usually held on the first and third Thursday of each month.

SERVICES
Available to litigants who are involved in a live claim in an Employment Tribunal in West Midlands, have either a hearing, a case management order or judicial mediation with which to comply within 2 weeks of the clinic date, have the ET1, ET3 and any case management order or notice of hearing readily available. ELIPS volunteers provide support in the form of one-off advice on the day of the clinic and are not able to offer representation at hearings.

Muslim Women’s Network

CONTACT

A. The Warehouse, 54-57 Addison Street, Digbeth, Birmingham, B5 5 TH.
T. 0800 999 5786
E. contact@mwnuk.co.uk
W. www.mwnukhelpline.co.uk

OPENING TIMES
Calls can be taken Monday-Friday, 10am-4pm.

University of Birmingham Employment Tribunal Practice and Procedure Presentations

OPENING TIMES
Term time only online sessions.

SERVICES
Covering ‘Employment Tribunal Procedure: An Overview’ and ‘What to expect at a Final Hearing’. To book a space and for more information, please email etstreetlaw@contacts.bham.ac.uk

University of Law Legal Advice Clinic

Please find the contact details on the ‘Business Issues’ tab.
E. For Employment queries only, please email lac-north@law.ac.uk

Advocate

Please find the contact details on the ‘Business Issues’ tab.

Asbestos Support West Midlands

CONTACT

A. The Warehouse, 54-57 Allison Street, Birmingham, B5 5TH.
T. 0121 678 8853
E. info:asbestossupportce.org
W. www.asbestossupportwm.org

OPENING TIMES
Monday-Friday, 9am-5pm.

SERVICES
Can arrange home visit or provide advice by telephone if necessary. Voice message facility available if the telephone isn’t answered. Linke to email form is directly on the website.

Birmingham Age UK

Please find the contact details on the ‘Community Care’ tab.

Birmingham City University Law Clinic

CONTACT

A. Birmingham City University Law Clinic, Curzon Building, 4 Cardigan Street, Birmingham, B4 7BD.
T. 0121 202 4605
For Personal Injury queries only, please email BCUlawclinic@bcu.ac.uk
W. https://www.bcu.ac.uk/business-law-and-social-sciences/free-legal-advice/how-to-access-legal-advice-from-bcu-law-clinic

OPENING TIMES
By appointment only.

SERVICES
For all general, family law and personal injury enquiries, please call or email.
All enquiries will then be triaged and you can expect a response for your query within 24 hours.

University of Law Legal Advice Clinic

Please find the contact details on the ‘Business Issues’ tab.

Advocate

Please find the contact details on the ‘Business Issues’ tab.

Birmingham Age UK

Please find the contact details on the ‘Community Care’ tab.

Birmingham City University – Housing Clinic

Please find the contact details on the ‘Health’ tab.

BPP Legal Advice Clinic – Housing

CONTACT

A. BPP University, 32-34 Colmore Circus, Birmingham, B4 6BN.
E. blac@bpp.com to book an appointment.

OPENING TIMES
Clinic runs in term time only and Birmingham Housing clinic is offered on alternate Thursday evenings by online appointment only.

SERVICES
Assists with housing law issues, including legal disputes with neighbours, legal issues regarding a tenancy and legal queries about housing, such as service charges or rent deposits (they cannot advise on disrepair).

Central England Law Centre: Birmingham

Please find the contact details on the ‘Community Care’ tab.

Dudley Metropolitan Borough Council – Housing Support Advice Sessions

CONTACT

A. Dudley Metropolitan Borough Council, Council House, Priory Road, Dudley, DY1 1HF.
T. 0138 481 2504.
E. housingsupport.dachs@dudley.gov.uk
W. https://www.dudley.gov.uk/residents/housing/housing-advice-information-and-support/housing-support/housing-support-advice-sessions/

OPENING TIMES
Monday-Friday, 9am-5pm.

Nishkam Information, Advice and Guidance (Nishkam IAG/Nishkam Centre):

Please find the contact details on the ‘Debt & Benefits’ tab.

Refugee and Migrant Centre

CONTACT

A. Refugee & Migrant Centre, The Refugee and Migrant Centre, 2nd Floor, Chamberlain Building, 36 Frederick Street, Birmingham, B1 3HN.
T. 0800 066 3444
E. infobham@rmcentre.org.uk
W. https://www.rmcentre.org.uk/home

OPENING TIMES
Monday-Friday (excluding Wednesdays), 9am-5pm

Sandwell Metropolitan Borough Council

Please find the contact details on the ‘Debt & Benefits’ tab.

Shelter Birmingham – Gateway House

CONTACT

A. 4th Floor, Gateway House, 50-53 High Street, Birmingham, B4 7SY.
T. 0344 515 1800
W. www.shelter.org.uk

OPENING TIMES
Monday-Friday, 9am-5.30pm

SERVICES
Drop In only for Legal Housing Issues: Tuesdays and Thursdays, 9am-12pm but not guaranteed to see everyone as they only see 3-4 people maximum during the drop-in sessions.
Urgent helpline (such as where an individual has nowhere to sleep): 0808 800 4444. The helpline is available Monday-Friday, 8am-6pm.

The Project

Please find the contact details on the ‘Community Care’ tab.

University of Law Legal Advice Clinic

Please find the contact details on the ‘Business Issues’ tab.

Walsall Council

CONTACT
A. Walsall Council, The Civic Centre, Darwall Street, Walsall, West Midlands, WS1 1TP.
T. 0192 265 3405
E. HousingandWelfareSupport@walsall.gov.uk
W. https://www.homeless.org.uk/homeless-england-service/walsall-council-homeless-and-housing-advice

OPENING TIMES
Monday-Thursday, 8.15am-5.15pm; Friday, 8.15pm-4.45pm. All appointments must be booked via telephone.

Advocate

Please find the contact details on the ‘Business Issues’ tab.

Birmingham Refugee and Migrant Centre

Please find the contact details on the ‘Community Care’ tab.

Birmingham Immigration Law Clinic

CONTACT

A. The Library of Birmingham, Level 3 Business & Learning, Centenary Square, Birmingham, B1 2ND.
T 0121 242 4242
E. businessandlearning@birmingham.gov.uk
W. https://www.vestralawyers.com

SERVICES
Telephone advice service for initial advice of immigration matters and is by appointment only.

Central England Law Centre: Birmingham

Please find the contact details on the ‘Community Care’ tab.

The Project

Please find the contact details on the ‘Community Care’ tab.

Advocate

Please find the contact details on the ‘Business Issues’ tab.

Birmingham FLAG

Please find the contact details on the ‘Discrimination’ tab.

Birmingham Fraud Clinic

CONTACT

A. The Exchange, 3 Centenary Square, Birmingham, B1 2DR.
E. Birminghamfraudclinic@contacts.bham.ac.uk
W. https://www.birmingham.ac.uk/schools/law/fraud-clinic

OPENING TIMES
Appointments take place on Wednesdays only at 2pm during term time. Appointments must be pre-booked and can be held online (via Zoom) or in person.

SERVICES
Delivered by University law students working under the supervision of qualified lawyers, offering free legal advice for victims of fraud or anyone who is concerned that they might be a victim of fraud.

Birmingham Legal Advice Clinic (BLAC)

CONTACT

A. Business & Learning, Level 3, The Library of Birmingham, Centenary Square, Birmingham, B1 2ND.
T. 0121 242 4242 (lines open during library opening times).
E. BusinessandLearning@birmingham.gov.uk
W. https://www.lawworks.org.uk/legal-advice-individuals/blac-library-birmingham

OPENING TIMES
Tuesdays and Thursdays, 5.30pm-7.30pm except bank holidays. In person/telephone appointments available on alternate weekends. Appointments can be booked in advance. Some limited drop in sessions depending on demand.

SERVICES
Offers initial advice and signposting on housing, consumer, welfare benefits and general contract issues.

Keele University Small Claims Clinic

CONTACT

E. legal-advice-clinic@keele.ac.uk
W. https://www.keele.ac.uk/legal-advice-clinic/clientinformation/

SERVICES
Can advise clients in breach of contact claims up to the value of £10,000. We can assist individuals and businesses, and they can be either the claimant or the defendant. By appointment only.

Support Through Court

Please find the contact details on the ‘Support Through Court’ tab.

Advocate

Please find the contact details on the ‘Business Issues’ tab.

Birmingham Age UK

Please find the contact details on the ‘Community Care’ tab.

Birmingham City University Law Clinic with Central England Law Centre: Birmingham

Please find the contact details on the ‘Debt & Benefits’ tab.
For Family law enquiries only, please email BCUlawclinic@bcu.ac.uk

BPP Pro Bono Centre – Family Law Clinic

CONTACT

A. 68-70 Red Lion Street, London, WC1R 4NY.
For enquiries or to book an appointment, please email blac@bpp.com

OPENING TIMES
BPP operates mainly online and so offers advice nationally including the Midlands. Appointments take place every fortnight on:
Tuesdays, 9.45am, 11am and 12.15pm.
Wednesdays, 4pm, 5pm, 5.30pm and 6pm.

SERVICES
Assists in divorce, child arrangements, relationship breakdown, domestic abuse and transfer enquiries.

Birmingham FLAG (Free Legal Advice Group)

Please find the contact details on the ‘Discrimination’ tab.

Citizens Advice Bureau

Please find the contact details on the ‘Debts and Benefits’ tab.

Dudley Safe and Sound

CONTACT

A.Dudley Safe and Sound, 29 Princess Crescent, Halesowen, B63 3QE.
T. 0138 445 5411
E. community.safety@dudley.gov.uk
W. www.dudleysafeandsound.org/domesticabuse

Midlands Mencap

CONTACT

A. Midlands Mencap (HO), Pinewood, Bell Heath Way, Birmingham, B32 3BZ.
T. 0121 442 2944. Please ask for Family Carers Duty Worker.
E. families@midlandmencap.org.uk
W. https://midlandmencap.org.uk/care-and-support/

OPENING TIMES
Monday-Wednesday, 8am-5pm. Thursdays, 8am-8pm, Fridays, 8am-4pm.

SERVICES
Offers advice on welfare entitlements to carers and parent carers.

Muslim Women’s Network

Please find the contact details on the ‘Housing Issues’ tab.

Refugee and Migrant Centre

Please find the contact details on the ‘Housing Issues tab.

University of Law Legal Advice Clinic

Please find the contact details on the ‘Business Issues’ tab.
For Family Law enquiries only, please email fam@law.ac.uk

Age Concern, Birmingham

CONTACT

They have indicated that they do not have a contact specifically for pro bono work but Louise Crouch is best placed to deal with this. Louise is currently on maternity leave and will return in May 2013. Each centre has their own projects and it would be best to contact them with details and they will pass on the information to the relevant people.
T: 0121 236 2197
E: info@ageconcernbirmingham.org.uk
Address: The Place 2B, 198 Corporation Street, Birmingham B26 1BU

SERVICES

Offers a wide range of advice, information and support on financial matters, welfare benefits, pension, debt counselling, household bills, counselling and support and assistance with housing issues and repairs. Opening hours: Mon- Fri: 9.30am – 4.30pm.

Azad Kashmir Welfare Association

CONTACT

Javed Hussain, Co-ordinator
T: 0121 328 0995
E: javed.hussain@btconnect.com, ak-centre@btconnect.com
Address: 68 Alum Rock Road, Saltley, Birmingham, B8 1JA

SERVICES

Advice and support, primarily for Kashmiri, Pakistani and other Asian communities. Benefits, housing, immigration, asylum, health and consumer advice. Advice given in a number of languages. Opening Times: Mon-Fri 10:00am-4:00pm (can drop in or contact by email/letter).

Birmingham Asian Resource Centre

CONTACT

Muhhamad Idrishm, Co-ordinator
T: 0121 523 0580
E: barc@asianresource.org.uk
Address: 110 Hamstead Road , Handsworth, Birmingham, B20 2QS

SERVICES

Advice and representation in welfare benefits, debt, immigration and asylum. Opening Times: 10:00am-5:00pm everyday. Can contact by email or phone or through drop ins: Monday, Tuesday, Wednesday: 10:00am-1:00pm Wednesday: 3:00pm-5:00pm (Immigration and Asylum). They observe the case first and if pro bono services are required, they will contact a barrister.

Birmingham Tribunal Unit

CONTACT

Maxine Reid, Business Development Manager
T: 0121 666 7533
E: office@btu.org.uk
Address: Suite 9B, 9th Floor, Albany House, Hurst Street, Birmingham B5 4BD
W: www.btu.org.uk

SERVICES

Welfare benefits advice, casework and representation before the Tribunal. They specialise in providing assistance and representation at a specialist level; also provide training for advisors. Volunteers are also taken on and mentored. Opening times: 9.30am–4:00pm (By appointment – please ring or email.)

BLAC (Birmingham Legal Advice Clinic)

CONTACT

There are 4 Clinic co-ordinators representing each of the firms involved, the one who provided the information is Cheryl Shagan, cherylshagan@eversheds.com

Yvonne Barker, Line Manager
T: 0121 303 4531/0121 303 3586
E: Yvonne.barker@birmingham.gov.uk
Address: Business Insight, Birmingham Central Library, Chamberlain Square, Birmingham B3 3HQ
W: www.lawworksclinics.org.uk/bhamlac/index.php

SERVICES

Free, initial legal advice only on welfare benefits, consumer, housing and debt. As of January 2013 they are still offering legal advice and patent attorney, but business and learning centre will be closed, so they are only offering limited services. Opening Times as of January 2013: Mon, Tue, Thur, Fri 10:00am-6:00pm, Weds 10:00am-8:00pm, Sat 9:00am-5:00pm

CASA (Community Advocacy Support & Advice)

CONTACT

Louise Haycock, Chief Executive
E: enquiries@casa-national.org

Mr Phillip Haycock, Pro Bono Unit lead
E: deoaduvante@hotmail.com
Address: C.A.S.A Organisation – Ground floor Offices, (Midland Heart Building), 44 Bradford Street, Digbeth, Birmingham B5 6HX
T: 0121 622 1715
W: www.casa-link.co.uk

Citizens Advice Bureau

CONTACT

Janice Nicholls
T: 03444 77 1010
E: j.nichols@bcabs.org.uk
Address: Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham B4 6TF
W: www.citizensadvice.org.uk

SERVICES

Provide advice on (Employment) Money advice, welfare benefits and general legal issues. Information helpline and face to face meetings. Language support: French, Hindi, Punjabi, Urdu. Opening times: Telephone session: Mon–Fri 09:30am-4:30 pm; Appointments: Monday 9.30am – 7:00pm, Tuesday 9.30am – 7:00pm, Thursday 9.30am – 7:00pm

Community Law Partnership

CONTACT

T: 0121 685 8595
F: 0121 236 5121
E: office@communitylawpartnership.co.uk
Address: 4th Floor, Ruskin Chambers, 191 Corporation Street, Birmingham B4 6RP

SERVICES

Housing law, welfare benefits, debt, public law, duty possession scheme and advice and representation for gypsies and travellers. Opening Hours: Gypsy and Traveller Helpline: 0121 685 8677 available Mon – Fri 9:00am-5:00pm. For Gypsy and traveller out-of-hour emergencies: 07768316755.

Coventry Law Centre

CONTACT

Sue Bent, Director
T: 0247 622 3053
E: enquiries@covlaw.org.uk
Address: Oakwood House, St Patricks Road Entrance, Coventry, CV1 2HL

SERVICES

Providing advice, advocacy and representation for individuals and communities, but do not act for landlords, companies or employers. They specialise in Community Care, Discrimination, Employment, Family, Housing, Immigration and asylum, debt, public law and welfare benefits. Opening times: Mon-Thur: 9:00am-12:30pm and 1:30pm-5:00pm, Friday : 9.00am – 12.30pm and 1.30pm to 4.00 pm. Appointments can be booked at reception or by phone. If problem is urgent – can be seen after deadlines are met. If non-urgent, may be 3 weeks wait for an appointment.

Dudley Metropolitan Borough Council

CONTACT

Lesley Hancock
T: 0300 555 2345
Address: Dudley Metropolitan Borough Council, Council House, Priory Road, Dudley DY11 1HF

SERVICES

Offers full service of advice and benefits, in particular: advice on asylum seekers, domestic violence and housing and council tax benefit. Opening hours: Mon – Fri 8.00am – 5.30pm, Sat 09.00am – 12.00pm

Sandwell Metropolitan Borough Council

CONTACT

T: 0845 358 2200
E: contact@sandwell.gov.uk
Address: Sandwell Council House, Freeth Street, Oldbury B69 3DE

SERVICES

Offers full service of advice and benefits, in particular: advice on asylum seekers, domestic violence and housing and council tax benefit. Opening hours: Mon – Thurs: 8.00am – 5.30pm, Fri: 8.00am – 5.00pm, Sat: 10.00am-1.00pm. Contact times: Mon-Fri: 8:00am-8:00pm, Sat: 8:30am-1:30pm

South Birmingham Young Homeless Project

CONTACT

Carol Cooke, Project Manager
T: 0121 453 0606/0121 453 5069
E: sbyhp@btconnect.com
Address: South Birmingham Young Homeless Project, The Depot, Belton Grove, Longbridge, Birmingham, B45 9PE.

SERVICES

Information and resource centre for young homeless people. Currently offers debt advice service, sexual health advice service for young people including free condoms and pregnancy testing for young people. Offers a late night service up to 7:00pm on Wednesdays. Opening times: Drop in or call to make appointments 0121 457 8736

Walsall Metropolitan Borough Council

CONTACT

T: 01922 650000
E: info@walsall.gov.uk
Address: Walsall Metropolitan Borough Council, The Civic Centre, Darwall Street, Walsall
W: www.walsall.gov.uk

SERVICES

Offers full service of advice and benefits, in particular: advice on asylum seekers, domestic violence and housing and council tax benefit. Opening hours: Mon-Thurs: 08:45am-5:15pm, Fri: 08:45am-4:45pm.

Midlands Mencap

CONTACT

T: 0121 442 2944
Address: Midlands Mencap (HO), 171 Alcester Road, Moseley, Birmingham, B13 8JR
W: midlandmencap.blogspot.co.uk

SERVICES

Provides advice only, however referrals can be made. Areas covered are housing care and support, carers and family support, carers emergency response service, children’s and young people services, employment and volunteering, brokerage and support planning. Switchboard opening hours: Mon-Fri: 9.00am to 5.00pm. Contact the switchboard via telephone first with your enquiry.

Advocate

Please find the contact details on the ‘Business Issues’ tab.

Age Concern, Birmingham

CONTACT

A: 76-78 Boldmere Road, Boldmere, Sutton Coldfield, B73 5TJ
T: 0121 362 3650
E: info@ageconcernbirmingham.org.uk
W: www.ageconcernbirmingham.org.uk

OPENING TIMES
Must book appointments in advance. Services available Tuesdays and Thursdays.
Appointment times are as follows: 10am, 11:30am, 1:30pm and 3pm and are subject to availability.

SERVICES
Age Concern will provide a free will writing service, but ask that you consider making a donation to their charity in return. They also provide a free will review service, and offer some paid services such as Discretionary Will Trusts.

Birmingham FLAG (Free Legal Advice Group)

Please find the contact details on the ‘Discrimination’ tab.

University of Law Legal Advice ClinIc

Please find the contact details on the ‘Business Issues’ tab.
For Will, Trust and Estate enquiries only, please email wted@law.ac.uk

Will Aid

CONTACT

A: Will Aid, The Print House, 18 Ashwin Street, London E8 3DL.
T: 0203 740 9172 (Campaign Office Telephone line)
E: enquiries@willaid.org.uk
W: www.willaid.org.uk/will-makers/find-a-solicitor

SERVICES
Contact via the online form at www.willaid.org.uk/contact

Support Through Court

CONTACT

We can often help right away or you can book an appointment.

Opening hours: 9.30am – 4pm, Monday to Friday
Telephone: 0121 250 6354
Office location: 3rd Floor, Birmingham Civil and Family Hearing Centre