5 Top Tips to Starting a Conversation
- Start the conversation by simply asking ‘how are you’. You could mention specific concerns that you have observed “I noticed that you have been really quiet recently, is everything ok”
- Actively listen, give them your full attention and avoid interrupting. Without the benefit of visual cues, you are not able to show that person you giving them your full attention so you need to demonstrate active listening skills such as summarising back what you have heard and using their words.
- Ask open questions – “How do you feel about…?” “What do you think about…?” “Tell me more about that…” to invite a more detailed response. Avoid asking “why” as this can feel accusatory.
- Its ok not to have all the answers. You do not need to be an expert to talk about mental health. Just listening and showing your support can make a big difference.
- Schedule a check in with them in a few days to see how they are. With the lack of visibility, it will be harder to see whether they are moving forwards.
4 Tips for managing a virtual team
Unlike in a physical office space, remote teams do not have the same opportunities to interact outside the scope of work. For those new to remote working this can be quite a significant change, and can lead to some people feeling isolated. People experience isolation in different ways, and a team member can believe they are the only one struggling resulting in a decrease in wellbeing.
Everyone will be having a very different experience of working from home so it is important to understand from those in your team what is working and what is not. For some time away from office distractions may be welcomed whilst for others the lack of social contact will be taking its toll. The key is to understand the individual’s perspective and find opportunities for them to connect with what they need.
Many of you are familiar with the work that is done by lawcare, please do check out their website for our resources available during the week, including an article, social media images and new top tips for sleep. They are also encouraging people to share moments in their legal career when someone showed them kindness on social media during the week, using #momentofkindness and tagging us in. Please do take part, details will follow on webinars taking place during the week.
New resources have been added to the our covid support page on the website including webinars, managing furlough, practical steps to stay well when working from home and tips for leaders:
Here is an updated dropbox of the key covid resources:
And finally remember LawCare is there for emotional support the helpline is open every day Monday to Friday from 0900-1730, with email and webchat support also available, more details can be found on the website: